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-   -   Shell launches Fill Up & Go (http://forum.a8parts.co.uk/showthread.php?t=10330)

Oli18 24th July 2015 08:44 AM

Shell launches Fill Up & Go
 
Hi everyone,

I've been a bit quiet as of late due to a project that's been keeping me busy at Shell that I wanted to shamelessly plug.

As of yesterday, we launched the Shell Fill Up & Go mobile payments service - powered by PayPal - here in the UK as part of the Shell Motorist app.

It allows customers to pay for fuel from the comfort of their vehicle by scanning a QR code instead of having to go inside.

The main benefits include:
- Speed as you don't have to go into the shop to pay for your fuel any more (if you want more than fuel you will have to obviously :))
- Digital receipts - no more paper and it's emailed after your transaction
- If you are a registered Shell Drivers Club member and log into the app, your points are automatically added to your account

We're the first fuels retailer to launch this and we're currently live in hundreds of sites across the country and looking to roll out to more in the coming months. To find which sites have Fill Up & Go enabled, please use the station locator function in the Shell Motorist app.

It's been a very exciting project and the reason for posting is that it would be great to get some more feedback from members that may be (or are likely) to use it. Given it's a relatively small group, it would be very helpful.

It is available to download from the Apple and Google Play app stores

Thanks in advance and hope you like it!

Oli

https://lh3.googleusercontent.com/rZ...mmdL70=h310-rw https://lh3.googleusercontent.com/QO...7-5TiA=h310-rw https://lh3.googleusercontent.com/vq...-0zgMQ=h310-rw https://lh3.googleusercontent.com/R5...nWSh7A=h310-rw https://lh3.googleusercontent.com/sR...so5FWo=h310-rw

Cornershop 24th July 2015 09:20 AM

I've been using the App for a while whilst collecting points, so looking forward to using this. Maybe misguided, however slightly concerned about the security aspect as could a scanner operated from nearby not intercept the payment process?

Delboy 24th July 2015 10:11 AM

Sounds great but when i tried to register and log in with paypal it fails, im sure it will be sorted at some point and will be great when it is.

Cheers for the heads up +++

Architex_mA8tey 24th July 2015 10:45 AM

Quote:

Originally Posted by Delboy (Post 97206)
Sounds great but when i tried to register and log in with paypal it fails, im sure it will be sorted at some point and will be great when it is.

Cheers for the heads up +++

same here, already had the shell motorist app but it wouldnt let me register in with Paypal +++

Oli18 24th July 2015 12:12 PM

Hi - as soon as I posted the thread, the PayPal registration error was discovered.

Apologies for this and the PayPal and Shell teams are working to rectify it. I will let you know once it's fixed.

Thanks,

Oli

moltuae 24th July 2015 12:21 PM

Interesting.

So, as I understand it, you select how much fuel you want (20 - 150 according to the Shell website) and the pump automatically cuts off when you reach the chosen amount ...

Can you also pay for just the amount of fuel taken, by putting the pump nozzle back, in case the tank is full before you reach the chosen amount?

Delboy 24th July 2015 01:02 PM

If you authorise 150 but only take 5.23 you only pay 5.23

moltuae 24th July 2015 01:41 PM

Quote:

Originally Posted by Delboy (Post 97212)
If you authorise 150 but only take 5.23 you only pay 5.23

That's what I suspected. Thanks +++

David's8 24th July 2015 02:20 PM

Quote:

Originally Posted by Oli18 (Post 97203)
It allows customers to pay for fuel from the comfort of their vehicle by scanning a QR code instead of having to go inside.

But we still have to leave the comfort of our car to fill it up? :rolleyes:
I suppose its progress of sorts...... How about having a person near the pumps who actually fills it up for you, offers to check your oil and gives your windscreen a smeary wipe? Now THAT would be progress. We could call them pump attendants!

and another thing I have only just "upgraded" to an iphone 4 and that seems totally unsupported as all these apps seem to be for IOS 6 and above.

I had a full on toot at some poor cashier the other day as the card only pump wouldnt unlock until, as stated clearly, I "swiped" my Tesco card. I got her out of the comfort of her booth to do it and she said you hold it steady in front of the scanner - not move it. I said it clearly states you SWIPE it and that they should provide less ambiguous intructions. Exit one grumpy cashier stage left. I however, felt much better. Mrs D was cringing in the car.

Rant over. Off to get my coat now.

mannyo 24th July 2015 02:52 PM

it'll be kind of like Tesco or Asda pay at pump I guess except we use an app on our phone to pay instead of the Debit card straight into the pump.

Oli, is there a maximum spend like Tesco and Asda which have a max of 99 on pay at pump.


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