Question to anyone who used Audi Tradition
 

What were your delivery times?

I bought 2 items with value of 80 eur from them 4 days ago and I only received an order confirmation email, no tracking details or means of tracking the order.

I've emailed them and received no response...:mad:

Amazed you manged to place an order at all! The only way I've managed is to use a "supplier" in Germany who gets it from them then adds a handling charge and shipping to UK charge. Wasn't unreasonable and it worked.

Likewise. I tend to order stuff via a friend who works at Ingolstadt. I gave up trying to order from them directly as I could never make the online store work.

Well I ordered, paid with paypal and it was all seamless and easy, too easy almost and still no comms from them.

Last time I ordered from audi tradition was July. Smooth transaction, received confirmation email and parts turned up 7 days later.

I've ordered from them at least 5 times over the last 2 years and have never been able to place an order directly. I try every time hoping that they drag themselves into the 21st century and start accepting direct orders.

I have been in contact with them a couple of times and they simply tell me to go through the Audi main dealer network.

It gets expensive doing that though, part price + 15% handling fees + delivery + vat. Even though there site says incl vat, I always seem to pay vat twice.

I only use them if I absolutely have no other options.

Update:

I found DHL tracking information from Audi Tradition and the parcel is on its way to me, it just went to my spam folder.
So it looks like it's really happening!

Last time I used AT, I bought as part of a group buy (one consolidated package) through a German resident and then redistributed the other individual's items in the UK. The whole process only occupied about 7 working days.

Its worth noting the forum sponsors have many sources of new and older parts, including tradition.

If you're struggling direct, give them a shout +++

I found it impossible as well. Ordered part through the Audi dealer this summer