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-   -   Can't buy from Audi Tradition - help! (https://forum.a8parts.co.uk/showthread.php?t=14412)

HPsauce 18th August 2018 10:52 PM

Can't buy from Audi Tradition - help! Solved I think..
 
Hi folks, can anyone advise me how to buy an item from Audi Tradition!

I've tried registering, but just get "An unexpected error orccured during registration." (THEIR spelling error by the way)

Is there anyone here who knows how to get registered, open an account and actually buy from them? I know what I want and it's in stock so it's very frustrating. :angry2:

Happy to pay someone appropriately for their time and effort to order it for me.
Or can our sponsors even do it?

HPsauce 18th August 2018 11:09 PM

OK, I think I've identified the issue. The shop actually uses the same logon as "My Audi"...…

And it doesn't work at all on any Apple device, only Windows!

Managed to get in, will try to place an order tomorrow.

MikkiJayne 19th August 2018 09:03 AM

I got the same a while ago on my Windows laptop. It might be browser-specific though too. I might have another go since there is a load of stuff on there I want.

HPsauce 19th August 2018 11:41 AM

Interesting, but still blocked.
I get to the final stage of payment and after choosing the only option (Credit Card) it says I can't pay by PayPal! Catch-22 strikes again due to a broken web site.

I was able to try this both on a Windows PC (using both IE 11 and Edge) and Safari on an iPhone - same result.

Interestingly the home page now says:
"Important Information:
Due to a complete reorganization of our shop you may occasionally experience technical problems. We apologize for any trouble. We are working to solve this as quickly as possible. In the meantime parts only can be purchased at your local Audi dealer. "

So, has anyone successfully bought from them recently? :Confused:

HPsauce 19th August 2018 11:51 AM

Just for amusement I thought I try logging onto the German site to see if that worked.

When it comes to delivery there's a huge list of countries to choose from, but NOT UK/GB it's just missing!

Bizarre.... :Confused:

HPsauce 19th August 2018 11:56 AM

Quote:

Originally Posted by HPsauce (Post 144552)
When it comes to delivery there's a huge list of countries to choose from, but NOT UK/GB it's just missing!

Bizarre.... :Confused:

Weird, logged out and went back in, it's there. Must be going blind in my old age..... :tuttut:

Doesn't work there either, same silly Paypal message (but in German).

So I've emailed the "help" contact asking how to buy...….

MikkiJayne 19th August 2018 01:18 PM

I asked TPS but they can't buy from Tradition either. I haven't asked my dealership though.

HPsauce 19th August 2018 01:24 PM

Quote:

Originally Posted by MikkiJayne (Post 144556)
I haven't asked my dealership though.

I'm going to try that tomorrow, if I have time.
It was the dealer that told me they didn't have any of what I wanted anywhere in UK or Europe and that it was obsolete.

A comment here led me to look at AT who do seem to have what I want, but it's inaccessible!

steamship 19th August 2018 02:04 PM

Quote:

Originally Posted by HPsauce (Post 144551)
Interesting, but still blocked.
I get to the final stage of payment and after choosing the only option (Credit Card) it says I can't pay by PayPal! Catch-22 strikes again due to a broken web site.

There was a post on here some time ago about payment issues with Audi Tradition, and specifically with PayPal. Can't remember if there was a solution to it.

HPsauce 20th August 2018 10:30 AM

Went back to the dealer this morning; they took details and said they would contact Audi Tradition to source the part I need.
I got the impression they did that by email...……………
What's the betting on this, will they manage to do that, or not? :rolleyes:

Interestingly comments in other threads about other suppliers in Europe led me to https://www.online-teile.com/en/ and https://www.carparts-pros.com/ both of whom seem to be options if Audi fail.
All seem to be about the same price, so no financial incentive to choose any of them over Audi other than availability.


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