Parking Eye are a bunch of unprincipled leeches. They produce nothing of worth to anyone on this planet. How anybody working for that outfit can live with themselves is totally beyond me. They should all kill themselves and their bodies then be strung up on car park barriers as a warning to others - kinda like they used to do with pirates ..... 
It strikes me in this case that if they have evidence (i.e. camera shots/log files with your reg no) to support their case then they also should have the evidence that shows what you actually did. If they say that they dont, then their evidence is insufficient to make their case as they have then admitted that they cannot disprove your assertion which, hopefully you can back up with statements from a "disinterested" third party.
If you are going to write to them to counter the charge then I suggest you ask for the evidence they hold - a proper extract i.e. photos and / or COMPLETE log files covering the time slot in question.
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2002 D2 S8 – Ming Blue, Valcona leather, Vavona wood insert, solar sunroof (to be fitted), Heated rear seats, extended leather pack, 18” Avus, ski hatch, Bose, auto dim rear view mirror, rear blind.
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