Quote:
Originally Posted by HPsauce
Not sure the best way of doing that? Get it fixed first or not?
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Best to get some advice (house insurance will usually include legal cover) but I suspect that depends on how badly you want the car back to working condition - leaving it at the dealer has some benefit (it's in their way, and they'll be reminded why it's there) but similarly it leaves you a car down and there's a serious risk of the Volvo picking up damage while it's sitting at the dealer.
You could, with legal advice, consider a letter before action and if that doesn't work make it clear that if you're paying for the work to get the car back it is with the intent to take them to court for failing to fix it FOC.
Legal action isn't a panacea for this sort of thing, but if they think you're serious there's more chance they'll cave in before it gets to that point. There's a bloke on Pistonheads with a Civic Type R who has been without his car for over a year while he faffs about considering legal options.....
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