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Old 22nd September 2022, 03:29 PM
Adrian E's Avatar
Adrian E Adrian E is offline
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Join Date: Dec 2010
Location: Gatwick area
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If it had been a contributory factor in any accident, then it might've impacted on how the insurer chose to handle it (most likely based on a police accident report highlighting the error as a likely contributor), but the insurer is on the hook to deal with a claim unless there are very specific circumstances that allow them to come after you personally for recompense.

Luckily in the time you've had the car back I think we've only had a couple of days with heavy rain so the chances are you've not driven it at a point where the error has had a consequence, fortunately. My dad drove his Saab 900 Turbo soft top with a pair of incorrectly mounted directional tyres for about 3 years before noticing.....it never tried to kill him in wet weather.

In this case the dealer has failed to carry out a service (repairing the car) using 'sufficient care and skill' in trading standards parlance. The fact they're sending out a mobile fitter to resolve is a good thing, but depending on how apologetic they appear you could push for some further goodwill (depending on whether they've already given you anything for the engine failure and slow repair)
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