P.S. no idea if they did an adaptation drive after changing old gold for fresh gold. The guy is ex Audi main dealer and they have a good reputation and know A8's so I had confidence in them to do it properly but in truth I don't know if they did adaptation drive. He mentioned something about having to get the fluid up to a certain temperature blah blah blah but I couldn't retain everything he told me!
All I can say is that apart from maybe a 5% improvement in change smoothness, hard shifts aside, it's exactly as it was before they touched. The sump gasket on the box was leaking and dripping oil onto the exhaust so I was driving about in clouds of smoke. That's why they were in at the box, not to try and cure the hard shift. Hard shift was present before oil leak so as far as I can tell, they were unrelated.
Chris
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