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Old 31st January 2019, 09:41 AM
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Architex_mA8tey Architex_mA8tey is offline
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Quote:
Originally Posted by johnny_quattro View Post
Re: my breakdown on Sunday night...
Fair play to the RAC for listening - I didn't want to be waiting for 3 hrs inside a freezing cold car with no engine running and therefore no heating - so I suggested to them about a lowloader. One was sent in due course, so it enabled the RAC to send the man in a van to another customer instead. I love it when people show a bit of common-sense.
Glad you got it fixed - and couldnt agree more about the above.

The AA managed to keep me waiting for 5 hours for a flat bed lorry when I told them it was a crankshaft position sensor that had finally failed on a D3 (and the part was already ordered and at the garage waiting to be fitted but the car refused to start to take it there!)

They firstly insisted on sending out a patrol which took 2 hours total and wasted his time and mine, then proceeded to keep me waiting another 3 hours for a flat bed lorry (they said they were busy with their own lorries).

I eventually lost patience and they finally took the hint and ordered a local flat bed breakdown truck to come out, who said he was only 15 minutes away and could have come out at any time earlier had they had authorised him to come!).

Suffice it to say, I am no longer using the AA and will probably never again!
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