I can't help on oil colour as I haven't had a petrol car in a long time, TDI's seem to blacken oil the instant it's been changed.
An Annual Oil change would be wise considering the small miles you are covering. Insist on good quality oil and oem filters.
I wouldn't bother about removing the sump pan unless the car has had a very chequered service history.
Maybe consider changing the ATF and the oil in the Diff if they have never been done before.
Lastly make sure you use somebody reputable thats used to such a complex beast, a poor mechanic can do more harm than good.
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