I have a very similar situation, where the parcel shelf is raised but closer to the right-hand side, when viewed the back of the car. I'd convinced myself that I'd managed to rattle it loose with that tiny speaker I have in my boot but now I'm not so sure. From what I understand, I think that the rear seats would have to be removed to be in a position to re-seat the parcel shelf. I recall from memory a post where someone was hooking up the aerial box for the rear window area and there were some pretty good photos of it.
My parcel shelf has been like that for around a year and I'm looking to get that issue sorted once the weather clears up a bit. I also have a bulb out in the high-level rear brake light cluster which I will attempt at the same time - I think that is accessed by some nuts/bolts in the boot area from memory so I will need to hoof out the sub box - groan...
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2010 B8 S5 Sportback quattro 3.0 Supercharged in Sprint Blue (current girlfriend)
2000 D2 A8L quattro 4.2 in Audi silver (my ex-girlfriend)
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