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Old 9th January 2023, 11:11 AM
sarg sarg is offline
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Join Date: Dec 2010
Location: West Northamptonshire
Posts: 2,018
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Quote:
Originally Posted by tintin View Post
Not much really - just me saying I wasn't happy with the renewal figure and wanted to have a chat before looking elsewhere: cue 4 or 5 iterations of discounting/loyalty bonuses/etc over the 30 minute call, till it got to the number I was happy with.
All of which is meant to be illegal now, existing customers are meant to be offered the same deal as a new customer or anyone else
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