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Old 17th December 2015, 11:06 PM
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notorious notorious is offline
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Join Date: May 2010
Posts: 2,147
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Hi Oli,

Normally I simply fill up without any 'authorisation' and without letting Shell know the pump number. This is important to understand. I simply get out of car and fill it up on 'no questions asked' basis. Only after that I pay. This is called trust. It looks like there is less trust for people with the app in comparison with people without app. Compromising trust is a big thing. Think about it.

Still not clear as to why 'authorising' payment and knowing which pump I am using, etc. can't be done after I finished filling up? Let the guy with the app fill up first like you allow this to all other people and then he will photograph the barcode and get charged in a couple of seconds. This can be done from the car too if needed. If authorisation won't work due to lack of signal or for whatever other reason I can always go and pay at the till.
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