Quote:
Originally Posted by H-M3
That’s very poor of Audi  . |
That was the least of my problems. I have had 3 separate issues caused by them but I can say that they did everything they can to put it right and keep me mobile. Yes it was the least they could do but I didn't have to fight with them, they apologised and did the work correctly. Outcome was
1. O/S caliper refurbished
2. N/S caliper refurbished because the paint didn't match (I only paid for the seals and extraction)
3. Brake rattle fixed
4. New locking wheel bolts as they gunned them up so tight it broke the key!
It doesn't give them a good reputation but the service advisor and his manager were both spot on so I can't fault them. Had it been another garage, I may have had to fight them to resolve it all and they would not have done the other caliper or provided a loan car.