Mine did the exact same thing (or rather one of them did) so they sent me another set, which I have yet to use.
I suspect if you don't get up or down the ramp in one smooth motion they're not up to the job, but maybe I should try mine?
Machine Mart were quite concerned when I told them what had happened!
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===SOLD===2002 Audi S8 D2 Final Edition (yes, really) in Avus Silver with purple extended leather===SOLD===
2011 S5 Sportback in Phantom Black with black Super Sports leather, 9x20s, tech pack high, adaptive xenon plus, intelligent key, memory seats pack, sunroof, B&O, Audi Drive Select & quattro Sports Diff, DAB, parking system plus
2015 VW Golf GTI Performance Pack in Carbon Grey with black Vienna leather, tech pack (Discovery Pro nav & Dynaudio), DCC, factory towbar and retrofit RVC
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