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D4 - Sat Nav, ICE, Audio & TV All in car entertainment discussions including MMI 3G Plus

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Old 21st September 2018, 10:18 PM
GlynH GlynH is offline
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Default Online Destination - Server not responding?

Hi there,

For some time now I have not been able to access Online Destinations as I get the following error;

The data connection could not be opened.

The server is not responding.

Now I can send destinations from within either Audi app and the phone, Google maps, traffic and Audi Online Services all work correctly. I just cannot connect to the server to retrieve any of the available online destinations sent to the car.

Now this might have been knocked out of action when Audi Northampton half-updated the MMI 3G+ in my 2014 Facelift 4.2TDi LWB but I cant be certain.

Has anyone else experienced this as I was wondering if it might be a similar problem to the Audi/Google Maps outage some months ago?

Thanks & kind regards,
-=Glyn=-
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Old 22nd September 2018, 08:21 AM
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Adrian E Adrian E is offline
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Is it possible your access to the system has ended based on the original date of registration? I know on our Golf a load of the online services time out at 3 years unless you pay to extend them. I can view the dates and status by logging on to a VW site that confirms whether they're live or not.

Presume you've got a built in SIM so it's nothing to do with pairing to a phone and sharing a network connection?
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Old 25th September 2018, 08:35 AM
GlynH GlynH is offline
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Thanks for the quick reply Adrian...I'm still not getting reply notifications despite having checked to ensure the Instant email notification box is ticked

Well it still says 'Online' on the MMI screen on the far left and everything else works OK such as Online Services, Weather etc. but you might have a point as I originally purchased my original 2011 D4 around September time last year and rang Audi to subscribe at that time!

Yeah I use the built-in SIM for the car and rarely use my iPhone as the reception in the car on EE has always been poor...

Thanks for the offer but I'll check it out with Audi first to see if that's what the problem might be.

Kind regards,
-=Glyn=-
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Old 25th September 2018, 01:50 PM
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steamship steamship is offline
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Quote:
Originally Posted by GlynH View Post
Thanks for the quick reply Adrian...I'm still not getting reply notifications despite having checked to ensure the Instant email notification box is ticked
If you didn't have this ticked previously, you may not be subscribed to the thread. Near the top right, below the page number, there is an option for 'Thread Tools'. The last option on that is 'Subscribe to this Thread'. Try selecting that and see if it you get any notifications.
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My DIY jobs - Replaced alarm horn, Replaced Coolant Temp sensor, Updated RNS-D firmware, Installed Reversing Camera and Digital TV, Dashcam Installation, Retrofitted Rear Blinds, Auto-Dimming Rear View Mirror, Chrome Boot Struts

Sold! 2008 S8 D3 5.2 V10 - Engine: BSM, Gearbox:KLW, Colour:LY7F Suzuka Grey Pearl Effect, Interior:Black/Black with Silver/Black valcona leather with carbon atlas inserts, Bang & Olufsen, Heated windscreen, Soft-close doors, TV, DAB, AMI, Quad Zone, Auto Boot, Auto dim Mirrors, Keyless entry, PDC with rearview camera, AFS II Headlights

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  #5  
Old 5th October 2018, 05:46 PM
GlynH GlynH is offline
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Well I checked the license details from the MMI and it tells me my license is good until March 2019 so I don’t think it’s a license issue.


Also I just checked Thread Tools and it indicates I am already subscribed to this thread by showing ‘Unsubscribe from this thread’ as I would suspect as that is how it is set up in Preferences which is confirmed when I reply by showing Thread Subscription Notification Type as Instant email notification.

Thanks & kind regards,
-=Glyn=-
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Old 5th October 2018, 07:23 PM
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steamship steamship is offline
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Quote:
Originally Posted by GlynH View Post
Also I just checked Thread Tools and it indicates I am already subscribed to this thread by showing ‘Unsubscribe from this thread’ as I would suspect as that is how it is set up in Preferences which is confirmed when I reply by showing Thread Subscription Notification Type as Instant email notification.

Thanks & kind regards,
-=Glyn=-
Unusual. Do you get notifications about other subscribed threads? If yes, what about trying to Unsubscribe and then Subscribe again to the thread. Other than that, I'm stumped.
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2001 A8 D2 FL 3.7 Q - LPG Conversion, Engine: AKC, Gearbox:FBB, Colour:LY5X Aqua Blue pearl effect, Interior:WJ light beige/dark beige valcona leather with burr walnut inserts

My DIY jobs - Replaced alarm horn, Replaced Coolant Temp sensor, Updated RNS-D firmware, Installed Reversing Camera and Digital TV, Dashcam Installation, Retrofitted Rear Blinds, Auto-Dimming Rear View Mirror, Chrome Boot Struts

Sold! 2008 S8 D3 5.2 V10 - Engine: BSM, Gearbox:KLW, Colour:LY7F Suzuka Grey Pearl Effect, Interior:Black/Black with Silver/Black valcona leather with carbon atlas inserts, Bang & Olufsen, Heated windscreen, Soft-close doors, TV, DAB, AMI, Quad Zone, Auto Boot, Auto dim Mirrors, Keyless entry, PDC with rearview camera, AFS II Headlights

My DIY jobs - Fan Jet Windscreen Washers, Retrofitted Electric Side Blinds
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