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  #11  
Old 24th January 2020, 04:51 PM
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Originally Posted by roberto View Post
Yes i did Ian , its supposed to have had an indy 1st service and there checking for an invoice..
also its in the workshop now having a service to bring it back inline with audi approved..

i negotiated a 12 month warranty after the original 3 years runs out which has 9 month to go , then another 12 after that,
but now there back pedaling to 12 month only from purchase,

rediculous init
They can't part extend warranty. It comes in years. There is often a deal where you take out Audi finance for the car, and they throw in a second year warranty FOC. Unless the deal is on, it seems there is no way to get two years warranty in one go - I really tried very hard, and wasn't asking for it as a freebie.

So, They have no choice under Audi approved to give you 12 months, and as you have less than 12 months left on that car, they would have to give you the 12 on top of whats remaining regardless.

An additional year is only possible if you finance through them - and - the offer is on at the time.

You can always take the finance, and pay it off before 14 days. I believe this leaves the 2nd year warranty in tact.

However, I'd need some serious convincing that missing its first Main dealer service wouldn't give you major hassle further down the line with warranty claims and future resale......

I think by law, they can't dictate that the service must be done at Audi to make the warranty valid, but they can insist on proof that genuine parts and the correct procedures were used.

Sounds like a load of hassle to me tbh.
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The Family Wagon - 2018 Tesla Model X. Black, 7 Seats, Towbar, Homelink, Enhanced Auto pilot with Summon and self park, Heated front seats, CCS Charger upgrade, MCU2 Upgrade, Falconwing Doors, Self opening / closing doors, Netflix, Spotify, toys, Air suspension, alcantara roof + lots of other stuff......

The 17 year old Driver Wagon 2015 Skoda Citigo Monte Carlo. Alloys, Power steering, Aircon, Leccy windows, Sat Nav, bluetooth, central locking, cup holders, 59 whole bhp. Million times better than my first car. Well jealous.....

The First 20 Audis:

2001 D2 4.2 QS Silver, 1997 D2 S8 Silver, 1999 D2 4.2 Silver, 2002 D2 S8 Dolphin Grey,
2003 C5 RS6 Blue, 1998 D2 S8 Black, 2000 D2 4.2 QS/S8 Ming Blue, 2003 D3 4.2 Ming Blue,
2005 B7 S4 Blue, 2006 D3 3.0 Tdi Black, 1999 D2 4.2 Silver, 2003 D3 4.2 LPG Crystal Blue,
2000 D2 S8 Silver, 2007 3.0 Tdi Q7 Black, 2009 B8 S4 Black, 1998 D2 S8 Agate Grey,
2006 D3 4.2 Tdi Blue, 2006 D3 S8, 2007 Q7 3.0 Tdi, 2006 C6 S6,

The Second 20 Audis:

2011 A7 Sline, 2001 A2 1.4 Tdi Black, 2002 A2 1.4 Tdi Silver, 2006 A8 4.2 Tdi Blue,
2007 4.2 Tdi Q7, 2006 S4 Cab Silver, 2010 RS6 Saloon Black , 2007 TT Roadster,
2010 A8 D4 4.2 Silver, 2006 C6 A6 2.7 Tdi Quattro, 2000 D2 4.2 QS/S8 Ming Blue (again), 2008 Q7 4.2 Black,
2009 C6 RS6 Saloon Daytona Grey, 2001 Fully Loaded A2 Tdi, 2006 Avant S6 Black, 2007 VW Caravelle Exec Black (almost an Audi)
2009 TT Roadster Daytona, 2015 Q7 4.2 tdi lava grey, 2002 GmbH D2 demonstrator, 2006 D3 A8 LWB 4.2 Tdi Black

Most Recent Audis:

2001 A2 1.4 Tdi Black, 2007 4.2 FSi Q7 ABT Blue, 2016 S5 Coupe Launch model, 2004 S4 B6 Cabriolet, 2016 Q7 Sline White, 2006 Q7 4.2 FSi Black, 2012 Q7 Sline+ 4.2Tdi White, 2008 Blue Audi S8

Everything Else

1989 Subaru Justy, 1986 Vauxhall Cartlton 2.0 GL, 1985 Vauxhall Carlton 2.2 CDi, 1987 Ford Sierra XR4x4, 1983 Vauxhall Senator, 1985 Vauxhall Senator 3.0i, 1997 Polo Saloon, 1997 Peugeot 306 1.9 TDi, Ford Sierra Sapphire 2000E, 1990 Subaru Justy, 2000 Subaru Impreza, 2000 Subaru Impreza RB5, 1993 Range Rover LSE, 2005 VW Bora, 2003 Skoda Superb, 2003 VW Passat V6 4 Motion, 1996 Peugeot 106, 2000 Range Rover 4.0, 2019 Tesla Model 3 Performance
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  #12  
Old 24th January 2020, 05:03 PM
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roberto roberto is offline
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So, They have no choice under Audi approved to give you 12 months, and as you have less than 12 months left on that car, they would have to give you the 12 on top of whats remaining regardless.

ok so i should get the remainder of original warranty 9 month and another 12 on top = 21 months in total..
thats what she said originally Now the sales manager says just 12 month from date of purchase, im confused.

ive asked for the information on the 1st service ie: who , what mileage etc
no one has got back to me.

hassle Ian yes you are correct im fed up with them now
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  #13  
Old 24th January 2020, 05:16 PM
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Adrian E Adrian E is offline
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This is now shouting run away to me.....
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  #14  
Old 24th January 2020, 05:16 PM
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Quote:
Originally Posted by roberto View Post
So, They have no choice under Audi approved to give you 12 months, and as you have less than 12 months left on that car, they would have to give you the 12 on top of whats remaining regardless.

ok so i should get the remainder of original warranty 9 month and another 12 on top = 21 months in total..
thats what she said originally Now the sales manager says just 12 month from date of purchase, im confused.

ive asked for the information on the 1st service ie: who , what mileage etc
no one has got back to me.

hassle Ian yes you are correct im fed up with them now
Yes, I'd expect the, to have to give you 21 Total.

If it were an older car, that was traded in under extended warranty for example, I think they can cash the balance of that in, then give you a fresh 12, but they can't remove the factory warranty, so would have to put you a full extra 12 on....
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For parts enquiries and Forum User Administration please contact customer services directly, not me - enquiry@a8parts.co.uk, www.a8parts.co.uk, or call 01642 783537

The Daily Town Car - 2023 Tesla Model Y Performance. Black with Black. Giant ipad screen, huge sunroof, 4 wheel drive, Tow bar, lots of ooomph and made in China, so actually built properly unlike the Californian ones.

The Family Wagon - 2018 Tesla Model X. Black, 7 Seats, Towbar, Homelink, Enhanced Auto pilot with Summon and self park, Heated front seats, CCS Charger upgrade, MCU2 Upgrade, Falconwing Doors, Self opening / closing doors, Netflix, Spotify, toys, Air suspension, alcantara roof + lots of other stuff......

The 17 year old Driver Wagon 2015 Skoda Citigo Monte Carlo. Alloys, Power steering, Aircon, Leccy windows, Sat Nav, bluetooth, central locking, cup holders, 59 whole bhp. Million times better than my first car. Well jealous.....

The First 20 Audis:

2001 D2 4.2 QS Silver, 1997 D2 S8 Silver, 1999 D2 4.2 Silver, 2002 D2 S8 Dolphin Grey,
2003 C5 RS6 Blue, 1998 D2 S8 Black, 2000 D2 4.2 QS/S8 Ming Blue, 2003 D3 4.2 Ming Blue,
2005 B7 S4 Blue, 2006 D3 3.0 Tdi Black, 1999 D2 4.2 Silver, 2003 D3 4.2 LPG Crystal Blue,
2000 D2 S8 Silver, 2007 3.0 Tdi Q7 Black, 2009 B8 S4 Black, 1998 D2 S8 Agate Grey,
2006 D3 4.2 Tdi Blue, 2006 D3 S8, 2007 Q7 3.0 Tdi, 2006 C6 S6,

The Second 20 Audis:

2011 A7 Sline, 2001 A2 1.4 Tdi Black, 2002 A2 1.4 Tdi Silver, 2006 A8 4.2 Tdi Blue,
2007 4.2 Tdi Q7, 2006 S4 Cab Silver, 2010 RS6 Saloon Black , 2007 TT Roadster,
2010 A8 D4 4.2 Silver, 2006 C6 A6 2.7 Tdi Quattro, 2000 D2 4.2 QS/S8 Ming Blue (again), 2008 Q7 4.2 Black,
2009 C6 RS6 Saloon Daytona Grey, 2001 Fully Loaded A2 Tdi, 2006 Avant S6 Black, 2007 VW Caravelle Exec Black (almost an Audi)
2009 TT Roadster Daytona, 2015 Q7 4.2 tdi lava grey, 2002 GmbH D2 demonstrator, 2006 D3 A8 LWB 4.2 Tdi Black

Most Recent Audis:

2001 A2 1.4 Tdi Black, 2007 4.2 FSi Q7 ABT Blue, 2016 S5 Coupe Launch model, 2004 S4 B6 Cabriolet, 2016 Q7 Sline White, 2006 Q7 4.2 FSi Black, 2012 Q7 Sline+ 4.2Tdi White, 2008 Blue Audi S8

Everything Else

1989 Subaru Justy, 1986 Vauxhall Cartlton 2.0 GL, 1985 Vauxhall Carlton 2.2 CDi, 1987 Ford Sierra XR4x4, 1983 Vauxhall Senator, 1985 Vauxhall Senator 3.0i, 1997 Polo Saloon, 1997 Peugeot 306 1.9 TDi, Ford Sierra Sapphire 2000E, 1990 Subaru Justy, 2000 Subaru Impreza, 2000 Subaru Impreza RB5, 1993 Range Rover LSE, 2005 VW Bora, 2003 Skoda Superb, 2003 VW Passat V6 4 Motion, 1996 Peugeot 106, 2000 Range Rover 4.0, 2019 Tesla Model 3 Performance
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  #15  
Old 24th January 2020, 05:25 PM
paulrstaylor paulrstaylor is offline
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Audi Approved is a joke at best, I think the term "Approved" applies to the ridiculous PCP deals they try and flog

They were not happy that I brought a set of vernier calipers to collect my last one, especially as all of the brake disks were so lipped they were below minimums. When I pointed this out to the service manager, he told me that they only needed to do a visual inspection, that they had done so and it had passed. I told them to replace, or keep the car.... they relented!

Disks and pads all round on a Q7 at dealer prices was over £2k, as it wasn't 3 years old it didn't even qualify for fixed price which would have brought it down to £1600

Caveat emptor
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  #16  
Old 24th January 2020, 05:29 PM
paulrstaylor paulrstaylor is offline
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Warranty is from date of purchase..... I got 2 years (took PCP, which lasted ~14 hours), but it was from date of purchase, not balance of factory plus 2 years.

The "Approved Used" warranty isn't as good as factory either, dealers have to jump though approval hoops and it isn't "bumper to bumper".

I told them I wanted 2 years as I'd seen it on the Audi website, they agreed and it was done..... I then realised the offer had ended the month before, so they can do it at any time I think, suspect it costs them though
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  #17  
Old 24th January 2020, 06:56 PM
vagdream vagdream is offline
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Hmm, that is interesting we are about to come to the end of our 3 year business lease on a Q7 etron and have been considering the options; one of which was to buy the vehicle at what appeared to be a fairly reasonable price (30k). After speaking to a local dealer he advised that some big 'spends' may be on the way, specifically the c. £1700 parts bill for the brake discs and pads. On the plus side the original set have lasted in excess of 75000 miles and tyres have been lasting in excess of 37000 miles.
Seems a long time since I used to buy a full set of Audi brake discs/pads on an A6 for £250!
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  #18  
Old 24th January 2020, 07:03 PM
paulrstaylor paulrstaylor is offline
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Quote:
Originally Posted by vagdream View Post
Hmm, that is interesting we are about to come to the end of our 3 year business lease on a Q7 etron and have been considering the options; one of which was to buy the vehicle at what appeared to be a fairly reasonable price (30k). After speaking to a local dealer he advised that some big 'spends' may be on the way, specifically the c. £1700 parts bill for the brake discs and pads. On the plus side the original set have lasted in excess of 75000 miles and tyres have been lasting in excess of 37000 miles.
Seems a long time since I used to buy a full set of Audi brake discs/pads on an A6 for £250!
Like most things, I think you could get a set of brakes for much less outside of the dealer network
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  #19  
Old 24th January 2020, 07:43 PM
sarg sarg is offline
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Used warranty is definitely from date of purchase, not tacked on to the end of the manufacturer warranty, it's one or the other, not both consecutively.

I think I'd prefer 9 months manufacturer, then extend at cost, rather than 12 months approved used insurance warranty
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  #20  
Old 25th January 2020, 03:56 AM
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roberto roberto is offline
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sarg said ,, I think I'd prefer 9 months manufacturer, then extend at cost, rather than 12 months approved used insurance warranty ?????????

well sarg ive been told by a friend its with AVIVA

im not happy now and yes i agree now just leave the 9 months on
they have not called me back so havent found the invoice for first service as i asked Who,When,Mileage

(this car was over 60k new and has probably been to Halfords)

27,700 miles if id bought that new it would be on its 3rd oil change or even more


IVE READ A FEW REVIEWS HERES ONE

I recently purchased a second hand A6 Allroad from Ipswich Audi. Despite the alleged 149 point check, 7 days and 500 miles later the rear tyre that I had pointed out was borderline is now illegal as the outer edge is without tread. I took photos but they're not interested. I bought 2 new tyres and had 4 wheel alignment done which showed the reason the rear had worn badly... tracking miles out. Ipswich Audi just say it was legal at the time and not interested. 300 miles later Adblue warning comes on again apparently checked although the check sheet they gave me is not signed so who knows who if anyone did any checks. Contact Audi Uk, they go along with the dealer who says all checks were carried out and lies re the unsigned check sheet despite the fact that I have sent a photo of it. I cannot believe that I have been so badly treated by a prestige brand main dealer, poor service, dishonest and disinterested once your cash is in their account. I would not buy from them again under any circumstances.

i recon im gonna leave it and just keep what ive got and know
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Last edited by roberto; 25th January 2020 at 05:07 AM.
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