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  #11  
Old 16th September 2017, 07:09 PM
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David's8 David's8 is offline
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So what's their hourly rate?
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2002 D2 S8 – Ming Blue, Valcona leather, Vavona wood insert, solar sunroof (to be fitted), Heated rear seats, extended leather pack, 18” Avus, ski hatch, Bose, auto dim rear view mirror, rear blind.
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  #12  
Old 16th September 2017, 10:31 PM
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briang9 briang9 is offline
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Quote:
Originally Posted by manca View Post
= they told me the soft close motor on the front passenger door was throwing an error....I don't have soft close doors.
that alone would worry me enough to never use them again..
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  #13  
Old 17th September 2017, 11:45 AM
manca manca is offline
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Quote:
Originally Posted by David's8 View Post
So what's their hourly rate?
I only had fixed price work done, I don't have the invoice with me but not sure it breaks it down. There were a few bits and bobs such as the rear cupholder on the centre arm rest which didn't open which they fixed free of charge (and identified without my telling them).

I take the point about the soft close when the guy phoned me to talk everything through, it was on a list of things. He read the error to me and interpreted it as the soft close motor. I told him to my knowledge I didn't have that option, and he said he'd go back to the Service Team. I told him not to worry when he confirmed the error would be detailed on my invoice. Maybe I've got soft close on one door...how rare would that be
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