One Touch Memory

[Delboy]

It seems like my One touch memory fingerprint has started acting up, I dont know when it done it but it no longer works.

The button still starts the car and there are no errors present in VCDS????

The fingerprint side of things just doesn't do anything, so when getting in the car the seats and mirrors move but thats becasue the comfort access on the advanced key is doing that but the radio station and all the other guff doesnt get selected becasue the user is not changing by fingerprint.

Now this is the strange part, the user list still has myself and the wife in there and it can be selected manually in the MMI but not by fingerprint.

If I try to delete a user i get an error please try again message in the MMI and if i try to add a user it does it ok until it gets to the pont where you would do the finger scanning, and again get error please try again message.

Also in the seat settings I am unable to set the option for one touch to on?

Anyone get any ideas?

[Borys]

Exactly same here
No clue whats wrong, start button faulty?
Lets fix it pips !!!!!

[Tomas]

same issue, what to do?

[Delboy]

Still not got to the bottom of this and I'm not splashing out for a new start button until I know for sure it's too blame.

Might be a while though as I have other things to fix when I'm back from Canada

[Conquistador]

Personally I'd try just lifting the centre console trim up and checking the wiring loom to the fingerprint sensor to ensure everything is plugged in where it should be.

Easy to do... Ashtray out, undo the two hex screws and pull the trim up bit by bit starting from the HVAC panel working down to the cupholders.