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  #31  
Old 25th March 2020, 10:57 PM
sarg sarg is offline
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Anely and I are still planning to come, dates dependent.

We hadn't booked the hotel yet as we half expected this to happen.

So, if anyone has trouble getting room cancelled without losing money, presumably the hotel will allow a 'transfer' to another guest?
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  #32  
Old 25th March 2020, 11:00 PM
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Quote:
Originally Posted by epuarlana View Post
hey buddies,



I am not sure whether we can make the trip in October. Is there some agreement with the hotel to cancel the rooms?


Manuel
The Hotel is now closed for a few weeks (maybe longer). When we last spoke to them they said existing bookings could be carried forward for 6 months. If you cancel your room (which can't be done till they reopen I guess) then you forfeit your deposit which I understand is 25. However the Hotel group were having a meeting to discuss the whole covid-19 issue the day after we saw them, but we are not aware of the outcome of that meeting yet. This applies to bookings made directly with the hotel but we understand some bookings were made via booking.com and as such these will be subject to their booking conditions
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  #33  
Old 25th March 2020, 11:02 PM
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briang9 briang9 is offline
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Quote:
Originally Posted by sarg View Post
Anely and I are still planning to come, dates dependent.

We hadn't booked the hotel yet as we half expected this to happen.

So, if anyone has trouble getting room cancelled without losing money, presumably the hotel will allow a 'transfer' to another guest?
That is something we would need to clarify with the hotel Sarg..
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  #34  
Old Today, 02:24 PM
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Default Change of Dates- 30th/31st Oct

I have now contacted the hotel and, on based on the info/comments from those already booked, I have changed the dates to 30th/31st October. It is appreciated that the often fine autumn weather might have deteriorated by then but, as it is often said, there's no such thing as bad weather - just bad clothing (Perhaps winter wheels/tyres should be considered too.)
At the moment, the hotel is sticking to the line of their Ts and Cs that the deposit is non-refundable but, given the circumstances, they said that they may consider this issue. However, i cant honestly see this being agreed as like any other hospitality business they are looking into the abyss.
Keep well and keep in touch.
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