a8 parts breaker

[karlcossy]

has anybody on here had problems with this audi breaker in S****horpe
ive now spent about £1500 with them going up there from Leicester to collect parts 3times now once for the radar cruise kit minus gateway
then to collect interior and they removed the rse headrests
so went back a third time picked up left over bits door panels which they had stripped all down and also pay for the rse kit but headrests are at hull they said to have plugs sorted that they cut off
now two weeks on still no headrests excuses on phone and now wont answer the phones
so thoughts please as next step is police taken cash and not sending me the rest of the goods