A8 Parts Forum  

Go Back   A8 Parts Forum > General Natter > Daily banter

Daily banter For everything, and anything that doesnt fit in elsewhere

Reply
 
Thread Tools Display Modes
  #1  
Old 23rd June 2021, 05:22 AM
roberto's Avatar
roberto roberto is offline
Senior Member
 
Join Date: Jan 2010
Posts: 1,968
Default Dealer issues ?

is there an area to moan about dealerships before i start ?
__________________
Looking for the Holy Grail Audi ..
2018 VW Caravelle Executive T6
2010 A6-C6 3.0tdi LeMans Quattro
Reply With Quote
  #2  
Old 23rd June 2021, 05:39 AM
Ameiseuk's Avatar
Ameiseuk Ameiseuk is offline
Senior Member
 
Join Date: Mar 2016
Location: Newtownabbey, UK
Posts: 463
Default

Quote:
Originally Posted by roberto View Post
is there an area to moan about dealerships before i start ?

....join the queue!
__________________


Daily drive:
2016 Infiniti QX70.....a car that's even more complicated than my last Infiniti FX to modify

Current 'Project':
VW Crafter CR50 4 berth camper van

Previous 'Projects':
2006 Subaru Legacy Spec 'B' 3.0R,
1994 Ex-MOD Land Rover Defender, now "civilianised".
2000 Audi S8 FL

www.whall.co.uk
Reply With Quote
  #3  
Old 23rd June 2021, 06:18 AM
tintin tintin is offline
Senior Member
 
Join Date: Feb 2009
Location: Manchester
Posts: 3,563
Default

Audi dealers are one of the main reasons I didn't buy another one. Shocking.
__________________

Autos Autos everywhere...
(1) 2015 Tesla Model S: (was 85D, now 90D ). Silent and deadly, and very fast... But not as fast as Ian's M3P-
(2) 2002 D2 S8 Final Edition: Bulletproof and faultless: Brilliant Black with Extended (Red!) Leather. Three-times winner of Best D2 1st prize
(3) 1997 Fiat Coupe 20v Turbo: Scots (! ) Green. Fragile, but beautiful.
(4) 2010 Fiat Panda 100HP. White Pandamonium (Final Edition!!). Pure old-fashioned 6-speed go-karting.
Reply With Quote
  #4  
Old 23rd June 2021, 09:13 AM
The_Laird's Avatar
The_Laird The_Laird is offline
Senior Member
 
Join Date: Jun 2009
Location: Redmile: Leics, Notts, Lincs border - near Belvoir Castle
Posts: 5,073
Default

Most of the ones that I’ve used have been dreadful, some to the point of criminal, and Audi don’t give a rat’s a**e!

BMW are much better (and better for parts availability, so I’m told)
__________________
2002 Final Edition S8. Ebony black with Silver Grey leather and myrtle wood trim.
Current mods: solar sun roof, 20mm rear spacers, 15 mm on front, red brembo callipers, 6k headlights, rear view camera, engine remap, alloy dash dial rings, alloy navi rings, tt/phaeton pedal upgrade, (and custom matching foot rest) dension ipod interface & parrot hands free kit (both fully hidden), av input, tv in motion switched thro' PF switch in blanking plug right of steering column, Audi 'quattro' sill covers, repositioned centre console switches, radio clock, .
Planned mods: auto-dimming rear view mirror, dash cam (as steamship's), fit the ski hatch, refit philips drl's (or maybe not - nope, definitely not - horrible botch!).
Reply With Quote
  #5  
Old 23rd June 2021, 09:16 AM
27litres's Avatar
27litres 27litres is offline
Senior Member
 
Join Date: Jan 2014
Location: Belgrave, Australia
Posts: 803
Default

Pre dieselgate I remember VW boasting that they were targetting the number one spot for vehicles sales in the world.
With the appalling customer service they consistently display worldwide they'll never get there...
Though dieselgate probably killed their short term aspirations anyway.
__________________
Cheers

Marty


____________________
Current:
2001 Audi S8 - Brilliant Black with Black interior, C5 RS6 rims (whenever I actually put them on...), Solar Sunroof, Tinted side and rear glass, RNS-D, Grom, Bose, clunky old phone in arm rest!
2002 Audi S8 - Project
Replacement head coming arrived thanks to MJ
Silver with Black interior. All features as the '01, with the 'S' mode auto shifter. Dodgey rear tint (need to find a way to get rid of that).
Family:
2009 Volvo XC90 V8 R Design
- has a louder more obnoxious exhaust than the S8, sounds great! Love this thing - Q7 was double the price, and certainly not double the car!

Sold:
1997 Audi A4
- Hamilton's Club Sport, Achat Grey (will miss the old girl)
Reply With Quote
  #6  
Old 23rd June 2021, 09:42 AM
MikkiJayne MikkiJayne is offline
Senior Member
 
Join Date: Jan 2012
Posts: 5,017
Default

Audi dealers are the reason I replaced my first A8 with a Jaguar, instead of the A6 Avant I went shopping for. The Jag was worst Friday-afternoon car I ever owned, but the dealer experience was great. I spent a lot of time at the dealer (22 warranty repairs in 12 months), and even more time in their dreadful automatic Ford Focus loan car. After the Jag I bought an A6 privately and maintained it myself.
Reply With Quote
  #7  
Old 23rd June 2021, 10:56 AM
Conan_the_Librarian's Avatar
Conan_the_Librarian Conan_the_Librarian is offline
UberSeniorChiefLibrarian
 
Join Date: Jan 2009
Location: In a library
Posts: 3,862
Angry

A recent experience for me. Put my wife's Q3 into local main dealer for a gearbox service as local independent couldn't fit me in. They gave me a free pre-MOT. Recommended front wishbone bushes neede replacing and quoted £600 + VAT. Each mount was quoted at £123 + VAT, with 2 hours labour.
TPS wanted £53 + VAT each and Mahle HD were £60 the pair + VAT.

Took me 53 minutes on the garage floor on jackstands after watching a YouTube video on how to do it! Most of the time was taken up jacking up the car and removing/replacing the engine tray.

10% of the Stealers quote.
__________________
Conan (the Librarian)

Watch it if you dare

Currently,
2000 S8, Merlin Purple, Leather Pack 1, Winter Pack 1, SPAX adjustable suspension, AP Racing 6 pot front caliper, 385mm fully floating disks, EBC Yellow Stuff Pads, Black Diamond grooved rear disks and predetor pads, D2 Doctors Brake Block.
1997 4.2 A8SQ - the Projekt. 12 years and ongoing!
1997 4.2 A8SQ - Ming Blue. Restoration sat waiting; saved from the Scrapyard
2003 C5 Allroad 4.2Q - Cobolt Blue. Towing car. Laid up awaiting manual conversion.
2005 C5 Allroad 2.5TDi FE - Grey - Workhorse.
2015 Q3QS SLine - Daytona Grey. Lots of extras! Long Haired Admirals cutter.

Previously
2003 C5 A6 1.9TDI FWD - Loaner from D2 Doctor Lifex
1997 S8 - Ming Blue. Loaned out and written off. I loved that car. My first engine swap after cambelt failure.
1996 4.2 A8SQ - Ming Blue. 178k on a cambelt! Trader's 8. Delivered to A8Parts at Lifex.
2003 2.8 A8SQ - powder blueish. Fill in for a while. Sold on.
1998 1.8T A4 Avant FWD. Ming Blue (there's a theme here), PEX for the 97 S8.
And a list of non VAG going back 40 years before I saw the light.
Reply With Quote
  #8  
Old 23rd June 2021, 11:07 AM
homer simpson's Avatar
homer simpson homer simpson is offline
Senior Member
 
Join Date: Nov 2013
Posts: 1,142
Default

Am I the only one with a positive experience then?

I had a trickle of brake fluid after a fluid change done by them and it started to strip the paint. They initially said they fixed the leak but I said it's ruined the car and I just want it back to how it was. They sent the caliper away and had it refurbished at their cost. Job was great but when it came back it obviously didn't match the other side. As they required the loan car back (it had been sold), they asked if they can do the other side in a couple of weeks. I agreed and they paid for the other side too.

I have to agree their prices are extortionate but then again which dealers aren't? They also have massive operating costs - those flashy dealerships and tea/coffee/biscuits don't pay for themselves lol. I would prefer to go to an independent for my mechanical or service needs but no one has worked on a V10 locally and I'm not about to be a guinea pig. If MJ did D3s, it would go there every time.

Could be way off tangent here, roberto are we talking about sales or servicing or both?
__________________
2008 (facelift) S8 with B&O, ACC, glass sunroof, reversing camera, front and rear heated seats, ceramic brakes, homelink, electric side and rear blinds, ski load through, heated fan washer jets, remote boot closing, de-flapped manifold, fridge, umbrella holder
Reply With Quote
  #9  
Old 23rd June 2021, 01:39 PM
ainarssems ainarssems is offline
Senior Member
 
Join Date: Aug 2010
Location: Rushden, Northants
Posts: 3,800
Default

All or most dealers are independant and each will be different. Out of 2 of my closest Bedford has been pretty bad the only time I interacted with them so I have not been back but I have no complaints about Northampton. That being said it might have been just my luck with Bedford, maybe it was wrong day or wrong person I was dealing with but I don't go back there as I never had any issues in Northampton
__________________
Currently 8less
2011 Q7 S Line 3.0TDI, 2016 Tesla Model S 90D

8 history:
2006 A8 Sport 4.2TDI quattro SOLD,
1997 S8, reached end of life with gearbox failure
Reply With Quote
  #10  
Old 23rd June 2021, 02:30 PM
roberto's Avatar
roberto roberto is offline
Senior Member
 
Join Date: Jan 2010
Posts: 1,968
Default Cor blimey thats some issues

right

my thoughts on,,, Colchester Approved Audi Centre
i bought my RS6 from them
i had a few small issues with it and questioned the 149 point check

they were Rude, and Not bothered at all
they have No aftersales people

they might have well said WE HAVE YOUR MONEY NOW GO AWAY !

stay away from them at all costs

i fixed the bits and bobs myself

======================================
gosh! ive been to Grimsby Audi today to buy a car for me&mrs to share (maybe buy a classic audi too i thought)
2018 A6 Avant bitdi £29000
the salesman had a very bad attitude = Lewis
the car was very neglected
i walked away
__________________
Looking for the Holy Grail Audi ..
2018 VW Caravelle Executive T6
2010 A6-C6 3.0tdi LeMans Quattro

Last edited by roberto; 23rd June 2021 at 02:33 PM.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 05:16 PM.


Powered by vBulletin® Version 3.8.0
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.