Well this isnt good for a first day

[limoncello]

im getting pretty p*****d of now, they have had the car since wednesday morning, and i havent had one call from them. despite being told at 1400 on friday they were looking at it now.
not even a call to say we havent found anything

[IT]

You might want to give em a call.... Most Audi service Dept. close at lunch on Saturday ?

Or call Oscar, and just demand your money back.....

[limoncello]

i have called just now they close at 1300, guys outside with a customer will call me back. dont hold much hope, if they had looked at it they probably would have rang.


we will see
im not that ****ed off with oscar at the moment, this is something that doesnt show up in scans so.....


Whats the law on taking motors back etc, is there a time limit

[limoncello]

appears i have 30 days to reject it, and the fact that there is finance also on it makes it better in some way, not sure how.

[paulrstaylor]

Originally Posted by limoncello

appears i have 30 days to reject it, and the fact that there is finance also on it makes it better in some way, not sure how.

Because the finance company will be jointly liable along with Oscar.

[limoncello]

cool, will see what audi say, if its a good car apart from whatever s wrong now i will be happy, otherwise its going back

guess i will have to hire a car for the holiday in that case, theres another 600 quid

[Joe2.0E]

I would expect the Vendor to arrange/pay for a replacement vehicle until the car is repaired to your satisfaction. My next phonecall would be to Oscar.

[limoncello]

mmmm had sudden thoughts of taking that w12 he has in his driveway for a spin to france

[Delboy]

Why not, make your feelings known to him and get a loaner for your holiday.

[limoncello]

so the latests

after having to ring everyday, i finally got a courtesy car yesterday,

on Monday they think its the pump, but have to order a tool to test the pump, its in the workshop

Tuesday the cars outside as i collect the courtesy car , he says it will go back in the workshop as soon as the tool arrives

Wednesday (today) i take a drive down there and call him just before i arrive, Its in the workshop being stripped down, ok i need something from the car i will pop in, ok when do you think..., im outside , oh and so is the car, in the same place i last saw it.
now they are awaiting on another undisclosed part that they need to drop the engine down slightly to fit the tool. (this is probably correct procedure)

after 7 days i have no faith that its even been in the workshop, let alone that i will get it back for my holiday on friday.

he was obviously embarrased to have been caught out, and i have rang around moving it from them to someone else wont get it fixed in time so im basically up **** creek unless they pull their finger out.