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D4 - Axles, Brakes, Suspension and Steering Brakes, Springs, shocks, steering racks, steering columns, suspension arms, wheel hubs etc.

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  #11  
Old 3rd August 2016, 08:21 PM
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Architex_mA8tey Architex_mA8tey is offline
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Originally Posted by Albert_Swafega View Post
They've rang today, they've fitted the compressor (£1150+vat) and it's still the same, the bellow is only £38, so not the leg as they're nearly a grand I'd of thought from audi.

They're back on it 1st thing, my bill at this point is approaching £2.5k
so one has to say if they fitted the compressor and it didnt make any difference then why dont they put the old one back on and accept that they mis-diagnosed it
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  #12  
Old 4th August 2016, 06:47 PM
Albert_Swafega Albert_Swafega is offline
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Well, feel really let down by Audi:

No phone call today, so me and the Mrs called in to see them at 4pm.

Turns out the new compressor is working fine, the car maintains it's level, and has stood overnight and is still level.

BUT

The diagnostic still throws an error 'cos the accumulator never gets up to pressure. They won't release the car in that state, as, if there's still a leak the pump could burn itself out(again?).

They're ordering a replacement accumulator, and they're on back order, 7-10 days

Can't give any estimate on completion, have no courtesy car with a tow bar.

Spoke to the guy now working on it, and no leaks have been actually found yet. Seems like they're just following the flow-chart of fault finding, replacing whole parts as they go.

It's back in the workshop in the morning, for one last look with a fresh pair f eyes, but they didn't sound hopeful.

The annoying thing is, i only authorized the repair because i was guaranteed it would be ready for tomorrow. And that was the basis of the whole saga.

Meanwhile my ferry crossing is Saturday morning at Portsmouth.

Now to find a car to borrow.....
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  #13  
Old 4th August 2016, 07:10 PM
Johnmed Johnmed is offline
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This is like déjà vu. D4, impending driving holiday, Audi main dealer playing silly beggars...

http://forum.a8parts.co.uk/showthread.php?t=11464


So sorry to hear of your predicament. Hope it gets sorted soon.
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  #14  
Old 5th August 2016, 11:18 AM
Joe2.0E Joe2.0E is offline
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Really sorry to hear of such poor service. The Accumulator is just a small pressure tank, I'd be surprised if it has just suddenly started leaking.
It might make more sense to get it pressure tested, it wouldnt be difficult to do.
I would also have a wander around their used car stock, there would surely be something there with a towbar fitted that they could lend you.
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  #15  
Old 14th August 2016, 06:28 PM
damtom85 damtom85 is offline
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Quote:
Originally Posted by Albert_Swafega View Post
Well, feel really let down by Audi:

No phone call today, so me and the Mrs called in to see them at 4pm.

Turns out the new compressor is working fine, the car maintains it's level, and has stood overnight and is still level.

BUT

The diagnostic still throws an error 'cos the accumulator never gets up to pressure. They won't release the car in that state, as, if there's still a leak the pump could burn itself out(again?).

They're ordering a replacement accumulator, and they're on back order, 7-10 days

Can't give any estimate on completion, have no courtesy car with a tow bar.

Spoke to the guy now working on it, and no leaks have been actually found yet. Seems like they're just following the flow-chart of fault finding, replacing whole parts as they go.

It's back in the workshop in the morning, for one last look with a fresh pair f eyes, but they didn't sound hopeful.

The annoying thing is, i only authorized the repair because i was guaranteed it would be ready for tomorrow. And that was the basis of the whole saga.

Meanwhile my ferry crossing is Saturday morning at Portsmouth.

Now to find a car to borrow.....
they are messing around with you. they put new compressor but error still shows up so that means old unit is goood and fault is somewhere else, and for them to say it was up after night, it is just lies so you will have to pay for new compressor. bloody useless these audi dealers lately.
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  #16  
Old 2nd September 2016, 07:06 PM
Albert_Swafega Albert_Swafega is offline
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Well, back off holiday on Monday, arrived home late, after loaning a Discovery from a friend for a few weeks.

Went to Audi,

they've replaced the compressor and the accumulator, apparently the accumulator has a valve in the neck that was faulty.

they haven't charged for the accumulator or additional labour, but the bill stood at £2.4k, including a tyre they found a bleb on.

after lots of moaning, shouting, arguing, got the bill reduced to £2k, paid & left.

i'll put that one down to experience, and hope she runs well for the next few years.

it's lovely getting out of a discovery and back in the A8 i must say
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