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-   -   Audi Approved Used & Warranty - Not worth the paper its written on ? (https://forum.a8parts.co.uk/showthread.php?t=10436)

notorious 14th September 2015 06:09 PM

Audi confirmed that they new about the problems *before* they sold the car.
Close old case and open new again with this new document +++.

Adrian E 14th September 2015 06:10 PM

Might be worth taking it up the dealer group chain since audi uk have little incentive. The dealer group should be more concerned given the fact it's gone out with a safety critical component of potentially dubious origin, a running problem with a bill potentially running to 4 figures and the fault you've flagged which is probably the least critical but still suggests a slack attitude to the quality of the product they retail.

It's reinforced the views I expressed early on about the trustworthiness of the approved used scheme and the lack of oversight by the uk arm of VAG of its dealers (who are just customers of theirs in reality)

IT 14th September 2015 06:37 PM

Quote:

Originally Posted by PsYcHe (Post 99500)
Surely that's a job for the small claims court, local trading standards, and the local newspaper. Audi selling a car with faults they knew about, with a warranty they refuse to support.. Can't see how they could make that stand up in court, as the vehicle has been materially misrepresented by them in the sale.

So, I have scanned the car today and can confirm that the airbag issue is no longer present. Worst case it was a 2nd user part and CP has been reset at some point, best case it was a momentary CP issue and its sorted itself out.

Air suspension compressor however is flagging issues still, which means even if I extend the warranty, it likely wont actually be covered.... :mad: - It will be another battle to get somebody to cover it under goodwill.

Given that both the dealer and Audi UK are quite happy with the way this car was sold, and realistically I'm not the direct purchaser of said vehicle, it makes it very difficult for me to pursue legally I imagine, even though the principal of how I've ended up in this position is so fundamentally wrong.

It probably needs someone in possession of a recently acquired Audi approved Dud to start kicking up a fuss and raising the profile of this issue as I really feel people are getting conned on a daily basis with this Audi approved multi check lark

paulrstaylor 15th September 2015 09:10 PM

Quote:

Originally Posted by IT (Post 99503)
It probably needs someone in possession of a recently acquired Audi approved Dud to start kicking up a fuss and raising the profile of this issue as I really feel people are getting conned on a daily basis with this Audi approved multi check lark

Will keep you posted, still in a loaner!

Dezzy 16th September 2015 07:35 AM

I've been saying it for years and you know what's coming, They're crooks. You buy a car from a crook you know you're going to have trouble.

I'd find it hard to just roll over Ian, and it's such a shame it finally caught up with you as you've had a good run with Audi really.

But when all said and done regardless of who bought it first last from who, the fact remains that Audi are falsifying documents to make a heap look great and that just can't be legal. Sounds like modern day ringing to me.

Don't pay a penny, and tell them straight they'll get nothing from you let them take you to court and let them try and justify the fact they've tried to con you but it didn't work, but they still want to bill you for it.

If it all goes **** up and you have to pay the bill, give some local smack heads a couple hundred quid to follow him home one evening and rough him up a bit.

paulrstaylor 16th September 2015 04:18 PM

Quote:

Originally Posted by Dezzy (Post 99555)
Don't pay a penny, and tell them straight they'll get nothing from you let them take you to court and let them try and justify the fact they've tried to con you but it didn't work, but they still want to bill you for it.

If you haven't paid then this is possibly a good option, they would have to raise a small claims case/money claim online at worst and even if you do loose will only cost you the court costs which are usually fairly minimal?

Mechcanico Lee 17th September 2015 09:05 PM

On a £1800 warranty renewal what is the maximum claim threshold ?

Goran 18th September 2015 09:20 AM

Is that £1800 per year?

paulrstaylor 27th October 2015 07:40 AM

Quote:

Originally Posted by paulrstaylor (Post 99549)
Will keep you posted, still in a loaner!

Nearly 12 weeks and I'm hopeful I will get my car back today!

IT 27th October 2015 07:47 AM

Quote:

Originally Posted by Mechcanico Lee (Post 99623)
On a £1800 warranty renewal what is the maximum claim threshold ?

Sorry, I missed this post....

I don't think there is a claim threshold. If its broken. It gets fixed, unless it was previously broken <sigh>

IT 27th October 2015 07:53 AM

Quote:

Originally Posted by paulrstaylor (Post 101403)
Nearly 12 weeks and I'm hopeful I will get my car back today!

12 weeks, that's bonkers.....

And this assuming your 'new' car is actually up to spec at the end of all this. :rolleyes:

Johnmed 27th October 2015 07:59 AM

Quote:

Originally Posted by paulrstaylor (Post 101403)
Nearly 12 weeks and I'm hopeful I will get my car back today!

12 wks. Have they taken your car to pieces, shipped it to Germany, rebuilt it and sent it back?

paulrstaylor 27th October 2015 12:41 PM

Quote:

Originally Posted by IT (Post 101405)
12 weeks, that's bonkers.....

And this assuming your 'new' car is actually up to spec at the end of all this. :rolleyes:

Well it wasn't right, new estimate is another two weeks :ROFL: :hammer:

paulrstaylor 9th December 2015 02:09 PM

Off to the dealer this afternoon, hope it is ready this time! Wish me luck +++

IT 9th December 2015 04:18 PM

Quote:

Originally Posted by paulrstaylor (Post 103553)
Off to the dealer this afternoon, hope it is ready this time! Wish me luck +++

Its really quite nuts that this is still going on..... Your saving grace is the ridiculous mileage you're stacking on their loaner whilst they mess around with 'yours'

Do let us know how you got on.....

paulrstaylor 9th December 2015 07:07 PM

Four months and five days later I got my car back, it is almost perfect - by that I mean as it should have been when I bought it! At a guess I put about 7-8k miles on their cars :ROFL:

Minor niggle with the phone which will only connect at 2G, they have referred this to the factory for support which may take a while. They are going to extend the warranty to cover the time they had the car also.

It maybe a few years older than the 15 plate loan cars I have had, but it felt good getting back into my own car with all the options I wanted, and the V8 is so much better than the V6 TDI +++

PsYcHe 16th December 2015 02:28 PM

At least you got another '8.. Looks like I'm with an A5 for a while as the A7 has had a couple of niggles with the Stop Start system which resulted in it refusing to start a couple of weeks ago. After some fiddling around with a new starter motor, they've decided that the engine is toast and are just waiting on the go-ahead from the warranty folks.

Not sure exactly what's died in the engine, but apparently it now makes a scary noise on the driver's side bank and there's bits of metal in the sump.

For those of you that are interested in such things, they reckon about 10k including labour to do the engine swap (3.0TFSI). So I decided to continue the warranty for another year :)

Johnmed 16th December 2015 02:43 PM

My word. You do hear quite a few worrying things about the FSI units. I remember on the A2s the FSIs of about 15 years ago seemed to be plagued. What a shame. Must be so frustrating.


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