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I see, I have registered with Audi Ensurance but have not used them, I guess they mostly care only for extra repair work going to them, not so much for write offs, could be also down to person you get as your claim manager. At least you got nice loaner car and I am sure insurance company wanted to settle claim as soon as possible to stop paying £302 every day for loaner even if it meant paying you a bit more than they wanted instead of racking up £2k+ loaner car bill every week.
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Once the insurers had made an offer, the need to close the case down quickly as the insurer won't cover the hire for long after that date. |
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I had the same argument with my insurer when my van was stolen, Parker’s said it was worth £14000 but their (trade only) site said it was worth £4000 so that’s all they offered until I emailed them a list of vans for sale on eBay and autotrader with similar spec/ mileage. They ended up giving me £7400 so it’s worth fighting them. |
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