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It never ceases to amaze me how much Audi and their dealer network tarnish their own name. |
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Its designed to fail really.
The Audi dealers are all independently owned, with their own accounting, and are simply expected to deliver a service to Audi customers, whilst worrying about their own profit. My own experience with the Audi Approved warranty proves hands down they'll cut any corners they think they can get away with. Sad really, as like Honda, the cars are well designed from the outset but are let down by an ever increasing technical complexity, leading to more dependence on dealers, who themselves don't know or care how to help. I wonder if the Tesla model, where the dealerships are Tesla owned and run, give a better experience overall..... |
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latest this morning
Still no news of software arriving i called Audi UK ME : Can you help find out when im going to get the required software update AUDI UK: Sorry we cant speed up the process ME: Can you find out when it will be AUDI UK: No sorry we cant do that, would you like me to chase the leeds audi management ME: What for, if you cant do anything what do you think they can do AUDI UK: I could log your case , someone will call you back next week ME : Dont bother |
This reflects my experiences exactly with Audi dealerships and complaints to Audi UK. The former don't give a to** and the latter don't give a sh**! Haven't used a dealership for years and years after some dreadful experiences. I really don't understand why Audi let their brand get so badly tarnished.
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Al in all im begining to wish i had taken the Range Rover sport i viewed a week before i bought this A8
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Oh......... its gone to Leeds Audi.......
You're lucky they haven't lost the car. That is rumoured to have happened at least once... :rolleyes: |
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Whilst its not directly Oscars fault, the situation would make a great comedy sketch if it weren't so painfully true. |
i do still have the right, but as you say this isnt oscars fault entirely. the 23 days lost so far have been a catalogue of errors by audi
if it goes to the weekend they are going to get me an 8 to drive. still wont make up for it |
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