Faulty second hand goods OPINIONS PLEASE
 

Well i will keep it short and sweet.
I bought some stuff off a forum member on here (in good faith)
It turned out to be faulty.
Which cost me a lot of grief and expense.
Personally if it was me that had sold faulty parts i would pay for the parts needed to put things right.

Would you do that or not ?

Am i making this clear enough?

I wouldn't pay for the parts to fix your issue, I may however offer a refund on return of said parts though.

I'd agree with Del - if the parts are proven faulty and this couldn't be linked to the fitting of them and only to a pre-existing fault with the part in question I'd expect a refund, but I'd be sending the stuff back first.

Also depends on the basis they were sold and the cost - if they were genuinely very cheap parts on a 'they might work or be knackered' basis then that's a risk.

This is a bit of minefield. I am assuming that it was a private sale? If the items were provided on the basis that their condition was unknown, then the price and conditions of sale should reflect that and the understanding would normally be that the buyer understands the risk that the parts may be faulty. Normally it would be a case of trying the part and returning/refunding if it was not working. If they were provided as working parts (and stated as such)then the seller should accept a greater degree of responsibility and, from what you are saying, there was additional cost & expense caused by the faulty parts. If it is the case that they were provided as working parts then I would expect the seller to help set it right. If, however, it was not clear under what terms the parts were provided then, unfortunately, it falls back (legally) on "buyer beware". The ethical/moral side of this is a matter for individual judgement and I guess you have already tried discussing this with the seller?

Agree with the others.

It does depend on what the items are and what expense is needed to fit/remove the item.

if it cost money to fit and find out it was faulty, I'd try and get a refund plus the cost of fitting.
It depends on my relationship with the person.

You can't honestly expect the seller of any part to pay for extra expenses.

Imagine buying a small part for our car that required the removal of the engine, and you went through the hassle and cost of that only to find that part faulty. We would have do it all over again at our cost, even a brand new part from audi would be the same, they would refund or replace the part but would have no part in paying for the hassle no matter how annoying.

Indeed, the only situation where anyone would pick up such "consequential loss" would be a garage where they fitted the part themselves. They would normally replace it themselves (at their own cost) within the warranty period, whatever that was.
Very rare for even a business to pay for someone else to rectify a fault unless it was the culmination of an agreed industry dispute procedure.

interesting
 

very interesting

perhaps if he reads this thread he might feel a little guilty
i know i would

they were sold to me as good working parts and they were not as it turned out

Agreed with all above. The limit of liability on a private sale would normally extend from zero through to the cost of the item. If it costs 4 times the price of the item to try and fit it, that was a risk taken by the buyer investing in 2nd hand / unknown components imo.

Even a commercial dismantler wouldn't entertain costs incurred over above the sale price of the item if there was an issue, and trading standards wouldn't entertain it either.

If the part is a duffer, and you've had this confirmed by someone qualified to say so, then the best resolution would seem to be to agree to return the item to the seller for a refund, and in that order. As a goodwill gesture, if you have incurred expenses, then they might go so far as to refund the shipping too. I guess its the gamble of using 2nd hand vs new parts, especially if you're using a 3rd party to install them.

I hope you get some resolution, and appreciate the polite tone you've taken on this thread +++

its not that serious !
 

first of all there are no labour costs
the parts needed to fix was a third-ish of the original purchase price to put right
ie. £350 originally for the 2nd hand parts
£107 to put right

loads of grief, time and effort went into sorting it though and calling in of favours

my car was unusable for quite some time and i was pretty gutted :(

all i know that if i ever sell anything that turns out to be faulty i do my best to put things right

but hey-ho whats £100 or so +++

ive probably given the game away now :rolleyes:

I was talking very broadly about the private sale of second hand goods....

I don't know what part you got, from whom, or what was wrong with it, or what you did to rectify it, and I'm quite happy for it to stay that way +++

Sounds like overall you probably got it going at less than the cost of brand new so hopefully you've had some sort of win, even if not as big as first hoped....

Roberto With all due respect you warped 3 sets of 3.0L TDI discs and pads on your D3. You openly admitted this to me and in fact said you had been to Audi To complain about this many times. you there for decided some W12 brakes may be un-Warpable i sold them to you for £350 way cheaper than what they are worth i drove 380 miles to come and assist you fitting them i painted them to the colour you wanted, Delivered them. And all for the cost of £350 spent time fitting them.I never charged you for delivery or my time installing them on my weekend off from work. You then Warped them!

I have sold 3 sets of W12 brakes. I have fitted them to Neil. Architex car. and My LWB D3 and a couple of others and i have never encountered a problem with them. Nor had negative comments

Now either you have an underlying fault with your ABS that may or may not be causing this. or you are continuing to brake from the 130mph + speeds that you mentioned continually thus causing even the best brakes to warp eventually.

I am sorry you feel i have Done you out of pocket. I am sorry i tried to help you with this. and finally i am disappointed that you felt the need to make this public given you were Quite happy to call me constantly for my advice but yet felt it unnecessary to call me and see if i could help you with your issue.
I recommend some Ceramic Brakes for your Driving style Roberto!

Now may I also ask the Forum members the same Question Now that they have the Relevant information to make Judgment ?

Do you think this is Fair on me after all I have done is try to help you ?
May I also ask for any feedback from anyone else who has had me Fit brakes or supply them or in fact anyone who has ever had issues with warping on W12 brakes ?

Again My apologies.

http://i866.photobucket.com/albums/a...psynundj3i.jpg

And hear is said brakes after i fitted them with new discs and new pads .. i dont understand how they could warp

Based on your side of the issue daviesbike, and from what you have said, I think it is rather unfair on you that Roberto made this issue public to all, especially having been in communication with you previously, prior to this thread.

I am not familiar with Roberto or his driving style, so can't comment on that as a source of the problem, but the three sets of warped discs does raise some concern. Either this is a known problem with them (not that I have read anywhere), or as you say, there could be serious issues with the ABS unit (and associated units) in Roberto's car. The fact that another set of discs (W12 ones) have now gone the same way would seem to imply such a problem.

In fairness, Roberto didn't make the specifics public..... It seems the seller has ?

I genuinely didn't know what he'd bought, and presumed the only person he'd be rattling directly would be the seller. I was reasonably happy to let the thread run like that as it was interesting banter on the subject of private sales.

But now we have two sides of an argument brewing and I've no plans to be sat in the middle.

I'm going to close this thread as I think enough has been said publically and its really a private matter between buyer and seller.

If either party desire, I'm happy to delete/retract posts if desired.

W12 brakes
 

seeing as my other post has been locked before i can defend myself i have written this.

i just want people to know the truth and clarify what happened with my W12 brake upgrade.
first of all YES i warped 3 sets of standard brakes on my 3.0 tdi on the track not on the road.
so im on the search for an upgrade.
i only bought the W12 calipers from guy.(£350 bargain)
i bought new W12 discs and pads myself.(£200)
guy painted the calipers red and was coming up my way and volunteered to help me fit them.
brilliant i thought.
less than 15 miles the red paint burned brown.(and felt red hot to the touch)
also when i braked they felt warped.
so i had the new W12 discs and pads exchanged by the suppliers.(thinking they were faulty)
15 miles again im in the same situation.
eventually after inspection from a brake expert he found the calipers had perished slider rubbers and worn slider pins.
this was causing the calipers to float about and causing the new discs to twist giving the sensation of warped discs.
hence my faulty goods thread.

so new pins and rubbers were fitted.
the W12 brake set up is now perfect.
nothing wrong with my ABS.
so if you are fitting 2nd hand calipers check and change the rubbers and slider pins. £107
as these are the only thing holding the calipers on apart from a spring clip.

i have done 400 miles so far and am now very happy with the W12 brakes. (infact they are now stunningly good)

+++