Quote:
Originally Posted by pete-p
What's the best way to tell them they're ignorant pen pushers and it's worth more than the £2,500? Just forward the adverts or something else?   |
This - keep it polite.
They need to put you back into pre-claim position, that could be by repairing your car, they could find you an equivalent car that you are happy with or they can give you a cash settlement.
If they are insistent on cash (or if you prefer that and they agree) then ask them to find you another similar car for sale for £2,500. Bear in mind, you are not a trader so it is retail value that counts - not trade. Alternatively you may be able to agree a partial payment/keep the car also known as a contract repair, they pay you and you get it fixed as you see fit.
Good luck with your negotiations
