Quote:
Originally Posted by paulrstaylor
This - keep it polite.
They need to put you back into pre-claim position, that could be by repairing your car, they could find you an equivalent car that you are happy with or they can give you a cash settlement.
If they are insistent on cash (or if you prefer that and they agree) then ask them to find you another similar car for sale for £2,500. Bear in mind, you are not a trader so it is retail value that counts - not trade. Alternatively you may be able to agree a partial payment/keep the car also known as a contract repair, they pay you and you get it fixed as you see fit.
Good luck with your negotiations  |
This is the perfect advice, they are under contract to return you to your pre-accident position
And never accept the first offer, wait until at least the 3rd
And see if you can get any help from the legal expenses element of your insurance if you have it