I agree. I'm hoping to get the dealer to take ownership of the EPB motor. I think it's much more likely to have got damaged when they jump started it than when the battery went flat.
This work is being done at the dealer because it's a follow-up from the work they did when it went to them for servicing. I reported a knock in the steering, after telling me there was nothing wrong, they diagnosed a faulty steering rack which didn't fix it. Two more attempts at repair later and we're at this visit. Thankfully, I've not had to pay for any of the successive visits, arguing that I've already paid my fair share when I paid for the steering rack. If it was mis-diagnosed, it's up to them to sort it out.
...We've now entered the
making excuses phase of the negotiation.
They told me the sound is normal and to be expected. I replied that if it was, they owe me a few thousand pounds, because that's what I spent (at their recommendation) to rectify it.
To top it all off, they were supposed to get back to me today to let me know about the EPB motor but they've not called. For the record, neither has Chester Transmissions, who were going to get back to me with the details of the garage to fix the transmission leak.
I wish I'd asked to go and see my car when I was there yesterday - I can't help but feel it was my car I saw drive past the showroom.
Sometimes I can't tell whether I'm talking to garages or unscrupulous double-glazing salespeople.
(no offence if you're in either trade - I'm referring to my crappy experience with individuals in both trades)