if you don't live in a big city, then the claim will be through the County Council rather than your local District / Borough council since its the County Council that is responsible for the highways.
The claim will only be paid, if the fault has been previously spotted / reported and is on their computer system otherwise how would they know the hole was there waiting to be filled.
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Manny
2004 A4 1.8T Sport Cabriolet, 89K Miles
Past
2004 D3 A8 3.7 Quattro, Xenon, Bose, Blinds, Solar Sunroof, TV, ACC, phone and almost every option. 168K miles rising slowly
with retrofit AMI and DVB-T in place of Analogue
2003 Volvo S60 D5 SE Manual, 197K miles.
2001 D2 A8 3.7 QS, Bi-Xenon, Bose, Blinds, Electric Everything, retrofitted RNS-D, 191K Miles
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