What's the mileage and age of the car?
I'm amazed they won't do it when specifically asked - that's nuts!
Find a local ZF transmission specialist and I'm sure they can do it - there are a couple of methods depending on kit availability - and on my d2 s8 it did improve the shift quality and reduce time to take up drive going from D to R or back
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===SOLD===2002 Audi S8 D2 Final Edition (yes, really) in Avus Silver with purple extended leather===SOLD===
2011 S5 Sportback in Phantom Black with black Super Sports leather, 9x20s, tech pack high, adaptive xenon plus, intelligent key, memory seats pack, sunroof, B&O, Audi Drive Select & quattro Sports Diff, DAB, parking system plus
2015 VW Golf GTI Performance Pack in Carbon Grey with black Vienna leather, tech pack (Discovery Pro nav & Dynaudio), DCC, factory towbar and retrofit RVC
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