Local Audi outsource this job. To Autoglass of someone like them. It is not important to whom. If company is more than 3 people they can't control quality. And best technicians go off on their own anyway.
snapdragon: Yes, they were Autoglass.
I wanted to control **who** is doing the job and which what parts are used. Buy parts from Audi myself and call the guy I trust. Then send invoices to insurance. If it simply doesn't work like this I'll go for a minimim coverage from next year.