mine did the same clicked when closing after fiddling with it. it then clicked on opening till assisted and clicked on close.its the gear inside the strips the teeth off. i opened mine up and had a idea of getting a gear made up from a engineering works but managed to get a replacement for cheap. if you want i can open up the old one and post pictures if it will help.
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Audi A8 4.2 quattro 1995
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