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#1
16th March 2013, 12:25 PM
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Two questions
Two questions :
Does anybody know the telephone number for Audi customer service ? How can you find out if your car has any recalls due ?
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Audi S8 Phantom Black 
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#2
16th March 2013, 12:35 PM
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It's on the Audi we site under contact us, but think you have to delve quite deep before they go from a web form to fill out and give you alternative options
Local dealer can tell you if you've got outstanding recalls based on vin but it can be hit and miss. If you know there have been recalls you won't necessarily have paperwork for it in the history - I got a scruffy piece of paper when mine went in
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===SOLD===2002 Audi S8 D2 Final Edition (yes, really) in Avus Silver with purple extended leather===SOLD=== 2011 S5 Sportback in Phantom Black with black Super Sports leather, 9x20s, tech pack high, adaptive xenon plus, intelligent key, memory seats pack, sunroof, B&O, Audi Drive Select & quattro Sports Diff, DAB, parking system plus 2015 VW Golf GTI Performance Pack in Carbon Grey with black Vienna leather, tech pack (Discovery Pro nav & Dynaudio), DCC, factory towbar and retrofit RVC
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#3
16th March 2013, 12:52 PM
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>> How can you find out if your car has any recalls due ?
Call your nearest dealer with your VIN and ask for recalls. Alternatively, recalls for your vehicle can be seen in ELSA software.
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I'd rather drive on left
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#4
16th March 2013, 01:13 PM
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I just sent them an email using the contact us link on the Audi website, got a phone call back a couple of days later with the reply I was after.
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Manny 2004 A4 1.8T Sport Cabriolet, 89K Miles Past 2004 D3 A8 3.7 Quattro, Xenon, Bose, Blinds, Solar Sunroof, TV, ACC, phone and almost every option. 168K miles rising slowly with retrofit AMI and DVB-T in place of Analogue 2003 Volvo S60 D5 SE Manual, 197K miles. 2001 D2 A8 3.7 QS, Bi-Xenon, Bose, Blinds, Electric Everything, retrofitted RNS-D, 191K Miles
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#5
16th March 2013, 02:25 PM
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I have a fault with my boot hinge and have been told that Audi should replace it under a recall as it may cause damage if the hinge pin breaks.
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Audi S8 Phantom Black
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#6
16th March 2013, 03:36 PM
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Saw a d3 the other day with the front edge of the boot lid sitting proud of the panel on the offside - is that where they go if it starts going wrong?
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===SOLD===2002 Audi S8 D2 Final Edition (yes, really) in Avus Silver with purple extended leather===SOLD=== 2011 S5 Sportback in Phantom Black with black Super Sports leather, 9x20s, tech pack high, adaptive xenon plus, intelligent key, memory seats pack, sunroof, B&O, Audi Drive Select & quattro Sports Diff, DAB, parking system plus 2015 VW Golf GTI Performance Pack in Carbon Grey with black Vienna leather, tech pack (Discovery Pro nav & Dynaudio), DCC, factory towbar and retrofit RVC
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#7
16th March 2013, 04:18 PM
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 2002 D2 S8 Misano Red 1996 Volvo 850R Estate Red 2013 Mercedes C63 AMG (taxi) 1991 Lotus Carlton Imperial Green
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#8
16th March 2013, 05:05 PM
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Quote:
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===SOLD===2002 Audi S8 D2 Final Edition (yes, really) in Avus Silver with purple extended leather===SOLD=== 2011 S5 Sportback in Phantom Black with black Super Sports leather, 9x20s, tech pack high, adaptive xenon plus, intelligent key, memory seats pack, sunroof, B&O, Audi Drive Select & quattro Sports Diff, DAB, parking system plus 2015 VW Golf GTI Performance Pack in Carbon Grey with black Vienna leather, tech pack (Discovery Pro nav & Dynaudio), DCC, factory towbar and retrofit RVC
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#9
17th March 2013, 05:05 PM
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Just found out from this site that there is an "airbag" recall on my car but nothing about the boot hinge. I have now been on the Audi website and requested they contact me regarding the recalls.
I also need to speak to them about a Tracker. There was one fitted to my car from factory and is shown on the build sticker but my local Audi main stealer does not know anything about it. Hopefully Audi UK can help with my request.
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Audi S8 Phantom Black
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#10
17th March 2013, 06:30 PM
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my build sticker says i have prep for the tracker, does that mean i just need to add a module somewhere
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 ______________________________________________A8 4.2TDI - Ice Silver, Comfort heated/cooled/massage Seats, Alcantara, Extended Leather pack, Ambient light pack, Solar roof, Night Vision, Lane change assist, Audi presense, Audi BrakeGuard, ACC Cruise, Blinds, Quad Air, AMI, Online services, Parking with rear Camera, Aluminium brushed inlays, Adaptive Zenons, High beam assist, Bose Sound, and more Gone but not forgotten: A8 D3 2005- AMI HDD, Audible Parking, TV, NAV, Bluetooth, Hybrid TV, Aftermarket headrest monitors, Rosstech VCDS / Vagcom
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