Faulty second hand goods OPINIONS PLEASE

[roberto]

Well i will keep it short and sweet.
I bought some stuff off a forum member on here (in good faith)
It turned out to be faulty.
Which cost me a lot of grief and expense.
Personally if it was me that had sold faulty parts i would pay for the parts needed to put things right.

Would you do that or not ?

Am i making this clear enough?

[Delboy]

I wouldn't pay for the parts to fix your issue, I may however offer a refund on return of said parts though.

[Adrian E]

I'd agree with Del - if the parts are proven faulty and this couldn't be linked to the fitting of them and only to a pre-existing fault with the part in question I'd expect a refund, but I'd be sending the stuff back first.

Also depends on the basis they were sold and the cost - if they were genuinely very cheap parts on a 'they might work or be knackered' basis then that's a risk.

[ScottD3]

Agree with the others.

It does depend on what the items are and what expense is needed to fit/remove the item.

if it cost money to fit and find out it was faulty, I'd try and get a refund plus the cost of fitting.
It depends on my relationship with the person.

[Delboy]

You can't honestly expect the seller of any part to pay for extra expenses.

Imagine buying a small part for our car that required the removal of the engine, and you went through the hassle and cost of that only to find that part faulty. We would have do it all over again at our cost, even a brand new part from audi would be the same, they would refund or replace the part but would have no part in paying for the hassle no matter how annoying.

[HPsauce]

Indeed, the only situation where anyone would pick up such "consequential loss" would be a garage where they fitted the part themselves. They would normally replace it themselves (at their own cost) within the warranty period, whatever that was.
Very rare for even a business to pay for someone else to rectify a fault unless it was the culmination of an agreed industry dispute procedure.

[David's8]

This is a bit of minefield. I am assuming that it was a private sale? If the items were provided on the basis that their condition was unknown, then the price and conditions of sale should reflect that and the understanding would normally be that the buyer understands the risk that the parts may be faulty. Normally it would be a case of trying the part and returning/refunding if it was not working. If they were provided as working parts (and stated as such)then the seller should accept a greater degree of responsibility and, from what you are saying, there was additional cost & expense caused by the faulty parts. If it is the case that they were provided as working parts then I would expect the seller to help set it right. If, however, it was not clear under what terms the parts were provided then, unfortunately, it falls back (legally) on "buyer beware". The ethical/moral side of this is a matter for individual judgement and I guess you have already tried discussing this with the seller?

[roberto]

seeing as my other post has been locked before i can defend myself i have written this.

i just want people to know the truth and clarify what happened with my W12 brake upgrade.
first of all YES i warped 3 sets of standard brakes on my 3.0 tdi on the track not on the road.
so im on the search for an upgrade.
i only bought the W12 calipers from guy.(£350 bargain)
i bought new W12 discs and pads myself.(£200)
guy painted the calipers red and was coming up my way and volunteered to help me fit them.
brilliant i thought.
less than 15 miles the red paint burned brown.(and felt red hot to the touch)
also when i braked they felt warped.
so i had the new W12 discs and pads exchanged by the suppliers.(thinking they were faulty)
15 miles again im in the same situation.
eventually after inspection from a brake expert he found the calipers had perished slider rubbers and worn slider pins.
this was causing the calipers to float about and causing the new discs to twist giving the sensation of warped discs.
hence my faulty goods thread.

so new pins and rubbers were fitted.
the W12 brake set up is now perfect.
nothing wrong with my ABS.
so if you are fitting 2nd hand calipers check and change the rubbers and slider pins. £107
as these are the only thing holding the calipers on apart from a spring clip.

i have done 400 miles so far and am now very happy with the W12 brakes. (infact they are now stunningly good)