Boot Won't Shut

[snapdragon]

Originally Posted by Somerandomguy

I dont have a motorised boot, but have had similar reluctance to lock. In my case, there were two different causes:
Failed spring on the bottom catch- this resulted in the striker being ever so slightly low and no soft close function, replaced the spring

Hello RandomGuy, is this spring somewhere in the striker post assembly on the 'slam panel' and what purpose does it serve?
My boot has to be slammed to catch so much that it has cracked the tool box. Only occasionally do I hear the soft-close motor whirring. In fact I don't think I have heard that for months.