Insurance claim advice.

[tintin]

Who's the insurer? sounds a bit tight to me. I'd get 2 other (higher) quotes and tell them that their's was unreasonable

[ScottD3]

I'm going to go to Audi and see what they say.

I'd rather not say at this point.

I'm more annoyed cause it's a genuine quote and not a over inflated one.

[homer simpson]

Did your garage say how far off they were i.e. what were the engineers trying to get them down to? I can imagine your garage may have one rate for labour (which is correct imo) but some 'approved' garages have a different rate for insurers, keeping their costs down but ensuring they get more work. It is probably this reason they are saying it's high

[ScottD3]

Chatting to my garage they wanted him to drop 10 hours off the rear and something like 15/20 off the front.

He refuses to drop quality if he's putting his name to it.

He will maintain his quality and quality products.
Which is fair enough but the insurance company don't seem to see it like that.

[ScottD3]

I got a second quote as requested.

The quoted the rear at £300 more than my first garage.
Insurance company authorised this quote.

The front quote was £1000 less.
The new garage never priced up a new bumper, wing support or for painting the bonnet or other wing (wing not needed if the bumper is being fixed).

I find it odd that they approved a quite that was more that first quote that they declined due to it being to much money.

I've asked them to explain why.

See what they say.

[homer simpson]

Sounds like someone is getting a backhander!