New D4.....

[IT]

The irony here seems to be that if the dealership had simply prepared the car on time, detailed it to a high standard, had the supaguard done and towbar fitted, you would have walked away delighted nonthewiser.

Only because you've seen it in such a state have alarm bells started ringing.


It does raise questions over the state of the rest of the car for sure - If the outside looks uncared for, there seems little chance the interior received loving TLC either, which is why I prefer black interiors are they're far more forgiving in that respect...

Its your call completely - Its a heck of a lot of money - Now you *know* those imperfections are there, you'll look for them every single time, and if you're anything like me, you'd probably rather lose the £500 deposit, and enjoy the fact that they've likely lost more than sorting the towbar, tax etc.

[47p2]

I would not touch Superguard, total waste of money IMO

[PsYcHe]

Interesting that most of the interest in the D3 was around the towbar.. I'm actually not fussed about it (though, it's definitely a nice to have). It'd probably only ever see use taking my pushbike somewhere.

I've had a couple of cars come via wayside (2 Passats, and your old D3) and they seem OK.

[christhompson]

Good story. Thanks for taking the trouble to write it up in such detail. I await further installments. I don't suppose you'd care to drop a hint about the perpetrator of this saga

[Conan_the_Librarian]

Just a note on mechanical polishing. The abrasives used are just that, abrasive. You can only do it so many times and you have worn away the clear coat.

When you do a small area intesivly you will match it with the rest of the panel but a paint thickness meter will register the reduction in total paint depth.

Before you have any, and I mean any, mechanical polishing done, you should have a survey of paint depth done across the whole car so you don't break through previously polished clear coat.

[Tj2k]

Originally Posted by christhompson

Good story. Thanks for taking the trouble to write it up in such detail. I await further installments. I don't suppose you'd care to drop a hint about the perpetrator of this saga

Aye - I will do - just want to secure my £500 back 1st - I wrote a detailed letter to them today and emailed it to them. Doubtless, they'll ring me on Monday to re-attempt getting me to continue with it - but I've signed the order for the identical car @ Wayside - deal done - agreement signed - deposit taken - car mint (save 1 or 2 little things - 10 times better than the other car).

The spec is absolutely identical to the other, colour, interior colour - toys - everything.

The new MMI is to die for btw guys - wait till you see it.

Noticed that illuminated sills seems to be standard on the D4, it's not an upgrade in the Exec pack - so must be standard. Quite nice - not as big as the D3's sills - but still very nice.

Auto-boot opens quicker and does't sound as "whir'y" if you know what I mean.

If you have the full-size spare wheel option - which this one does (yes, it's an option on the newer car!) - the car's battery is in the void of the spare wheel - I opened the boot lifted the carpet above the spare and the full sized matching alloy is face up (which I prefer - as my wheels face seems to get damaged slightly in the boot if you didn't have a cloth underneath it) and then inside the wheel void is the battery - so if you need to connect anything - you have to remove the spare wheel 1st.

Also, if you have this option, you have less vertical space in the boot! Yes, the boot depth is raised - which is a bit of a pity; it's still large - but def. not as large as the D3.

Another thing I noticed; the wing mirrors folded up when the dealer locked the car. I had an M3 that did that - always wanted it on my 8's - but MMI dodnlt do ing. So I'm guessing (& hoping) this can be programmed by user via MMI & not only the dealer via diagnostics.

Reverse camera is nice - though I've never had than option before - so you guys may have already seen that.

Anyway - Wayside are going to deliver it to me - probably Friday but they need to fit a tow-bar to it and I have a cheap private reg to go on it - which I left with them to assign tot he car.

The car is still on Wayside's & Audi's sites - so pics are there if anyone is interested - but it's identical to the other one that I posted pics of (the reg is literally 1 letter difference to the other one).

[briang9]

sounds like a great result, I would have thought you would get your deposit back under the sale of goods act, or if you paid it by credit card under section 75 regulations, which also allows you to claim reasonable additional expense incurred as a result as well

good luck

[Tj2k]

Originally Posted by briang9

sounds like a great result, I would have thought you would get your deposit back under the sale of goods act, or if you paid it by credit card under section 75 regulations, which also allows you to claim reasonable additional expense incurred as a result as well

good luck

Thanks for that - may need to quote stuff like that and the Distance Selling Act...

[briang9]

have a look on the Money Saving expert site, he has a lot of detail and sample letters around this stuff, we successfully got our money back and the additional cost incurred for booking with another operator when an airline we booked with by credit card went belly up

good luck

[Tj2k]

So I finally have my new(er) D4; delivered on Thursday. I drove to the NEC & back in it yesterday, nice drive, drives quite differently to the D3 and though my D3 is gone, it’s far from forgotten!

Believe it or not, I did have a few glitches from this dealer as well (thank god no were near to the same extent as the last – I still await my deposit on that btw).

The glitches were that it looked as if the “Bodyguard” hadn’t been done (I still remain convinced that this is a total waste of money - 47p2 - I totally agree with you!) and as with the last one, I'd also ordered the 2012 Navigation Maps be installed and from what I tell through talking with the Salesman, it looks as though the maps have been activated but not actually installed. Essentially, the new maps simply aren't on the car but the dealer swears blind they've added the codes (and I genuinely believe that) - so I think they've only added the codes (not realising that they need to add the maps as well...hm!).

There was also something that was supposed to be swapped over (the gear lever aluminium button & surround that they "forgot" - but I won't bore you with my taking my hair off with them - when it was delivered and I’d noticed Suffice to say, they're going to sort these bits at a local one of their branches so I don't have to drive the 210 miles round-trip to them.

So, where to start! These are my initial thoughts, through 1 full day of ownership. I’ll continue to add these and will add any pictures of anything anyone wants to see – just ask. I’ll have to split these into different posts – as I do go on!!