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Daily banter For everything, and anything that doesnt fit in elsewhere |
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#21
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If you but a car that is 27 months old, it comes with the balance of the factory warranty which it's "topped up" to a minimum if 12 months, so effectively 9 months if factory followed by 3 months insurance backed.
The approved checks are in my view marketing guff, so make sure you go around the car and don't get fobbed off before you drive away! |
#22
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This however, i'm less inclined to concede to - I've had everything from squeaky headlinings to loose subwoofers to faulty towbars all done under extended warranty. I got some resistance from the dealer over the towbar as they struggled with the concept it was factory fitted and not an accessory, but got them to put the claim in (which was rejected because they did a half arsed job) then I rang the Audi warranty direct and got them to approve it... I'm not sure factory warranty is approved any more swiftly than extended but interested to hear any examples.... I think a supplying dealer is likely going to respond to faults a little more swiftly as the ball is going to land in their court no matter how the warranty conversation goes I guess. But, depends on the dealer. And, I've personally had experience of Ipswich cutting corners. They are the cowboys that sold a Q7 with faulty keyless entry. Warranty claim was rejected because the car was sold with faults. Ended up with my local Audi cross charging them for the work which they eventually conceded to, after getting Audi UK involved. I'd walk away from this car Roberto, it sounds like a heap of bother tbh.
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For parts enquiries and Forum User Administration please contact customer services directly, not me - enquiry@a8parts.co.uk, www.a8parts.co.uk, or call 01642 783537 The Daily Town Car - 2023 Tesla Model Y Performance. Black with Black. Giant ipad screen, huge sunroof, 4 wheel drive, Tow bar, lots of ooomph and made in China, so actually built properly unlike the Californian ones. The Family Wagon - 2018 Tesla Model X. Black, 7 Seats, Towbar, Homelink, Enhanced Auto pilot with Summon and self park, Heated front seats, CCS Charger upgrade, MCU2 Upgrade, Falconwing Doors, Self opening / closing doors, Netflix, Spotify, toys, Air suspension, alcantara roof + lots of other stuff...... The 17 year old Driver Wagon 2015 Skoda Citigo Monte Carlo. Alloys, Power steering, Aircon, Leccy windows, Sat Nav, bluetooth, central locking, cup holders, 59 whole bhp. Million times better than my first car. Well jealous..... The First 20 Audis: 2001 D2 4.2 QS Silver, 1997 D2 S8 Silver, 1999 D2 4.2 Silver, 2002 D2 S8 Dolphin Grey, 2003 C5 RS6 Blue, 1998 D2 S8 Black, 2000 D2 4.2 QS/S8 Ming Blue, 2003 D3 4.2 Ming Blue, 2005 B7 S4 Blue, 2006 D3 3.0 Tdi Black, 1999 D2 4.2 Silver, 2003 D3 4.2 LPG Crystal Blue, 2000 D2 S8 Silver, 2007 3.0 Tdi Q7 Black, 2009 B8 S4 Black, 1998 D2 S8 Agate Grey, 2006 D3 4.2 Tdi Blue, 2006 D3 S8, 2007 Q7 3.0 Tdi, 2006 C6 S6, The Second 20 Audis: 2011 A7 Sline, 2001 A2 1.4 Tdi Black, 2002 A2 1.4 Tdi Silver, 2006 A8 4.2 Tdi Blue, 2007 4.2 Tdi Q7, 2006 S4 Cab Silver, 2010 RS6 Saloon Black , 2007 TT Roadster, 2010 A8 D4 4.2 Silver, 2006 C6 A6 2.7 Tdi Quattro, 2000 D2 4.2 QS/S8 Ming Blue (again), 2008 Q7 4.2 Black, 2009 C6 RS6 Saloon Daytona Grey, 2001 Fully Loaded A2 Tdi, 2006 Avant S6 Black, 2007 VW Caravelle Exec Black (almost an Audi) 2009 TT Roadster Daytona, 2015 Q7 4.2 tdi lava grey, 2002 GmbH D2 demonstrator, 2006 D3 A8 LWB 4.2 Tdi Black Most Recent Audis: 2001 A2 1.4 Tdi Black, 2007 4.2 FSi Q7 ABT Blue, 2016 S5 Coupe Launch model, 2004 S4 B6 Cabriolet, 2016 Q7 Sline White, 2006 Q7 4.2 FSi Black, 2012 Q7 Sline+ 4.2Tdi White, 2008 Blue Audi S8 Everything Else 1989 Subaru Justy, 1986 Vauxhall Cartlton 2.0 GL, 1985 Vauxhall Carlton 2.2 CDi, 1987 Ford Sierra XR4x4, 1983 Vauxhall Senator, 1985 Vauxhall Senator 3.0i, 1997 Polo Saloon, 1997 Peugeot 306 1.9 TDi, Ford Sierra Sapphire 2000E, 1990 Subaru Justy, 2000 Subaru Impreza, 2000 Subaru Impreza RB5, 1993 Range Rover LSE, 2005 VW Bora, 2003 Skoda Superb, 2003 VW Passat V6 4 Motion, 1996 Peugeot 106, 2000 Range Rover 4.0, 2019 Tesla Model 3 Performance |
#23
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i had a phone call from Amanda (sales) saturday asking where we were on the sale as it was her day off friday.
i said im still waiting for some information about the service history as there is none online at all. maybe you should call the last owner and find out from him i said. she said ok i will call you back. Nothing..... its advertised on audi website and autotrader Full Service History Available Immediately ! maybe i should report it to Audi UK so Yes Ian im walking away.....which really pees me off as its good spec and very rare on 67plate and low miles.....
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Looking for the Holy Grail Audi .. 2018 VW Caravelle Executive T6 2010 A6-C6 3.0tdi LeMans Quattro Last edited by roberto; 26th January 2020 at 12:00 PM. |
#24
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It looks like you have personally experienced one of those! I've had squeeking sunroof, not covered as you had it looked at under factory warranty (pre-existing), then when I argued that not covered as glass/seals, offer of 40% "good will" to install a new sunroof, I greased the seals - problem solved. Most recent one was the mirror adjustment switch had stopped working, they had the part in stock and was essentially a 15 minute job, but "can take a few hours for approval as we have to send pictures and logs from the car and then await auth before we do the work", so all day job! I'm told on factory warranty they have pre-auth, but not extended. My 12v sockets still aren't working, fuse pops immediately, seems to be short to ground. I need to agree to pay to strip down at £130 an hour + VAT as it likely won't be covered as a wiring fault..... Honestly, it is a war of attrition, and easier to fix niggles myself, but for the fear of voiding the warranty |
#25
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On My 4M I had squeaking sunroof / headlining resolved under approved used warranty.
We thought it was the sunroof at first, so they pushed back on it as it hadn't had the sunroof service performed (been down this road before) but as the supplying dealer had claimed it has full Audi service history, a couple of calls with them and they agreed to cover the cost for my local dealer to do the sunroof service, after which they investigated and resolved for free.... I've never experienced any different between the factory, approved used and extended warranties personally, but its not to say there aren't different processes at work under the covers.
__________________
For parts enquiries and Forum User Administration please contact customer services directly, not me - enquiry@a8parts.co.uk, www.a8parts.co.uk, or call 01642 783537 The Daily Town Car - 2023 Tesla Model Y Performance. Black with Black. Giant ipad screen, huge sunroof, 4 wheel drive, Tow bar, lots of ooomph and made in China, so actually built properly unlike the Californian ones. The Family Wagon - 2018 Tesla Model X. Black, 7 Seats, Towbar, Homelink, Enhanced Auto pilot with Summon and self park, Heated front seats, CCS Charger upgrade, MCU2 Upgrade, Falconwing Doors, Self opening / closing doors, Netflix, Spotify, toys, Air suspension, alcantara roof + lots of other stuff...... The 17 year old Driver Wagon 2015 Skoda Citigo Monte Carlo. Alloys, Power steering, Aircon, Leccy windows, Sat Nav, bluetooth, central locking, cup holders, 59 whole bhp. Million times better than my first car. Well jealous..... The First 20 Audis: 2001 D2 4.2 QS Silver, 1997 D2 S8 Silver, 1999 D2 4.2 Silver, 2002 D2 S8 Dolphin Grey, 2003 C5 RS6 Blue, 1998 D2 S8 Black, 2000 D2 4.2 QS/S8 Ming Blue, 2003 D3 4.2 Ming Blue, 2005 B7 S4 Blue, 2006 D3 3.0 Tdi Black, 1999 D2 4.2 Silver, 2003 D3 4.2 LPG Crystal Blue, 2000 D2 S8 Silver, 2007 3.0 Tdi Q7 Black, 2009 B8 S4 Black, 1998 D2 S8 Agate Grey, 2006 D3 4.2 Tdi Blue, 2006 D3 S8, 2007 Q7 3.0 Tdi, 2006 C6 S6, The Second 20 Audis: 2011 A7 Sline, 2001 A2 1.4 Tdi Black, 2002 A2 1.4 Tdi Silver, 2006 A8 4.2 Tdi Blue, 2007 4.2 Tdi Q7, 2006 S4 Cab Silver, 2010 RS6 Saloon Black , 2007 TT Roadster, 2010 A8 D4 4.2 Silver, 2006 C6 A6 2.7 Tdi Quattro, 2000 D2 4.2 QS/S8 Ming Blue (again), 2008 Q7 4.2 Black, 2009 C6 RS6 Saloon Daytona Grey, 2001 Fully Loaded A2 Tdi, 2006 Avant S6 Black, 2007 VW Caravelle Exec Black (almost an Audi) 2009 TT Roadster Daytona, 2015 Q7 4.2 tdi lava grey, 2002 GmbH D2 demonstrator, 2006 D3 A8 LWB 4.2 Tdi Black Most Recent Audis: 2001 A2 1.4 Tdi Black, 2007 4.2 FSi Q7 ABT Blue, 2016 S5 Coupe Launch model, 2004 S4 B6 Cabriolet, 2016 Q7 Sline White, 2006 Q7 4.2 FSi Black, 2012 Q7 Sline+ 4.2Tdi White, 2008 Blue Audi S8 Everything Else 1989 Subaru Justy, 1986 Vauxhall Cartlton 2.0 GL, 1985 Vauxhall Carlton 2.2 CDi, 1987 Ford Sierra XR4x4, 1983 Vauxhall Senator, 1985 Vauxhall Senator 3.0i, 1997 Polo Saloon, 1997 Peugeot 306 1.9 TDi, Ford Sierra Sapphire 2000E, 1990 Subaru Justy, 2000 Subaru Impreza, 2000 Subaru Impreza RB5, 1993 Range Rover LSE, 2005 VW Bora, 2003 Skoda Superb, 2003 VW Passat V6 4 Motion, 1996 Peugeot 106, 2000 Range Rover 4.0, 2019 Tesla Model 3 Performance |
#26
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Don't think mentioned here, but worth noting that the 1st 2 years of a new car warranty are covered by Audi Germany, the 3rd year falls to Audi in the UK to cover the costs/cover.....
I'd expect a warranty claim in the 3rd year to be almost as much of a pain in the arse as extended warranty Aside from warranty, you then get into 'good will' which dealers have more leeway to authorise without referral to Audi UK than they used to (i.e. they have a budget for good will which they'll use on customers they've seen before for work they know should be covered). I had the instrument cluster on the S5 replaced via this method, beyond the warranty cover.
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===SOLD===2002 Audi S8 D2 Final Edition (yes, really) in Avus Silver with purple extended leather===SOLD=== 2011 S5 Sportback in Phantom Black with black Super Sports leather, 9x20s, tech pack high, adaptive xenon plus, intelligent key, memory seats pack, sunroof, B&O, Audi Drive Select & quattro Sports Diff, DAB, parking system plus 2015 VW Golf GTI Performance Pack in Carbon Grey with black Vienna leather, tech pack (Discovery Pro nav & Dynaudio), DCC, factory towbar and retrofit RVC |
#27
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Update
well ive had a phone call from ipswich audi
they have contacted the 1st owner and he doesn't know if he has an invoice for the 1st service but will check im pretty sure without evidence of a proper 1st service using a vat registered garage and genuine parts this car CANT be an approved audi OR even have the original Audi warranty continuing please correct me if im wrong autotrader says full audi service history (there is none) audi website quotes 145 Exacting checks to pass Service History MOT Protection Reconditioning with Audi Original parts 30 day exchange Plan Key Insurance History and Mileage Checks Warranty with Roadside Assistance Audi Insurance
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Looking for the Holy Grail Audi .. 2018 VW Caravelle Executive T6 2010 A6-C6 3.0tdi LeMans Quattro |
#28
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I have first hand experience of Ipswich cutting corners. Its not like they're your local dealer, so you're going to have to convince your local dealer everytime you want warranty work, that it is actually valid - and I reckon you'll struggle. If you want to try and kick up a fuss, ring Audi UK and get their take on it - But my last interaction with them was very disappointing to be honest, so don't think they're going to give too hoots about sorting issues out for you further down the line either... If you want something fast, that works, and doesn't need servicing or a service history, would you like my Tesla referral code ?
__________________
For parts enquiries and Forum User Administration please contact customer services directly, not me - enquiry@a8parts.co.uk, www.a8parts.co.uk, or call 01642 783537 The Daily Town Car - 2023 Tesla Model Y Performance. Black with Black. Giant ipad screen, huge sunroof, 4 wheel drive, Tow bar, lots of ooomph and made in China, so actually built properly unlike the Californian ones. The Family Wagon - 2018 Tesla Model X. Black, 7 Seats, Towbar, Homelink, Enhanced Auto pilot with Summon and self park, Heated front seats, CCS Charger upgrade, MCU2 Upgrade, Falconwing Doors, Self opening / closing doors, Netflix, Spotify, toys, Air suspension, alcantara roof + lots of other stuff...... The 17 year old Driver Wagon 2015 Skoda Citigo Monte Carlo. Alloys, Power steering, Aircon, Leccy windows, Sat Nav, bluetooth, central locking, cup holders, 59 whole bhp. Million times better than my first car. Well jealous..... The First 20 Audis: 2001 D2 4.2 QS Silver, 1997 D2 S8 Silver, 1999 D2 4.2 Silver, 2002 D2 S8 Dolphin Grey, 2003 C5 RS6 Blue, 1998 D2 S8 Black, 2000 D2 4.2 QS/S8 Ming Blue, 2003 D3 4.2 Ming Blue, 2005 B7 S4 Blue, 2006 D3 3.0 Tdi Black, 1999 D2 4.2 Silver, 2003 D3 4.2 LPG Crystal Blue, 2000 D2 S8 Silver, 2007 3.0 Tdi Q7 Black, 2009 B8 S4 Black, 1998 D2 S8 Agate Grey, 2006 D3 4.2 Tdi Blue, 2006 D3 S8, 2007 Q7 3.0 Tdi, 2006 C6 S6, The Second 20 Audis: 2011 A7 Sline, 2001 A2 1.4 Tdi Black, 2002 A2 1.4 Tdi Silver, 2006 A8 4.2 Tdi Blue, 2007 4.2 Tdi Q7, 2006 S4 Cab Silver, 2010 RS6 Saloon Black , 2007 TT Roadster, 2010 A8 D4 4.2 Silver, 2006 C6 A6 2.7 Tdi Quattro, 2000 D2 4.2 QS/S8 Ming Blue (again), 2008 Q7 4.2 Black, 2009 C6 RS6 Saloon Daytona Grey, 2001 Fully Loaded A2 Tdi, 2006 Avant S6 Black, 2007 VW Caravelle Exec Black (almost an Audi) 2009 TT Roadster Daytona, 2015 Q7 4.2 tdi lava grey, 2002 GmbH D2 demonstrator, 2006 D3 A8 LWB 4.2 Tdi Black Most Recent Audis: 2001 A2 1.4 Tdi Black, 2007 4.2 FSi Q7 ABT Blue, 2016 S5 Coupe Launch model, 2004 S4 B6 Cabriolet, 2016 Q7 Sline White, 2006 Q7 4.2 FSi Black, 2012 Q7 Sline+ 4.2Tdi White, 2008 Blue Audi S8 Everything Else 1989 Subaru Justy, 1986 Vauxhall Cartlton 2.0 GL, 1985 Vauxhall Carlton 2.2 CDi, 1987 Ford Sierra XR4x4, 1983 Vauxhall Senator, 1985 Vauxhall Senator 3.0i, 1997 Polo Saloon, 1997 Peugeot 306 1.9 TDi, Ford Sierra Sapphire 2000E, 1990 Subaru Justy, 2000 Subaru Impreza, 2000 Subaru Impreza RB5, 1993 Range Rover LSE, 2005 VW Bora, 2003 Skoda Superb, 2003 VW Passat V6 4 Motion, 1996 Peugeot 106, 2000 Range Rover 4.0, 2019 Tesla Model 3 Performance |
#29
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Thanks Ian, im walking away..
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Looking for the Holy Grail Audi .. 2018 VW Caravelle Executive T6 2010 A6-C6 3.0tdi LeMans Quattro |
#30
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I’d have walked away at ‘Beige’ anyway 😃
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