kwik fit problems

[sunderlandlad]

just had four pirelli p zero tyres fitter to my car from tyre shopper they where spot on £602 fitted decided to get kwik fit to do my Hunter Four-Wheel Alignment, took them two and a half hours then the bloke came to see me and said my suspension had drop at the front fault lights on the dash and only one setting on the mmi which was lift after looking at the car air was escaping from the acceleration sensor for air spring damper he said it failed as he was working on the car i wasnt charged for the wheel alignment i rang the garage i normally take my car to took it over there he wasnt shocked by the damage told me that kwik fit hadnt put my car into jack mode and when they lowered my car off the jack it had bust the pipe attached to the sensor priced a new one from audi £270+vat but theyre on back order and it will be ten days before i get it has anyone else had problems like this from kwik fit or any other garage i am fuming and think kwik fit should pay to put it right but after speaking to the garage that tried to do the wheel alignment argued with the lad i normally take my car to over the phone then kwik fit hung up on him so im waiting to hear from the area manager.