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#11
4th August 2010, 07:37 PM
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OK - Car went in to have the front suspension control arm with the knackered ball joint replaced yesterday.
Rang this afternoon to see it it was ready and he mentioned that they have just put it back on the ramp to put in the part they had forgotten and it would be ready for 5PM. So... got the wife to drop me off and the car was outside ready so I went in to pay and discuss what part they had forgotten. He said that it had been on the ramp all day and when he took it for a drive he heard a knocking noise and realised he had forgotten to put the front control arm in so headed back to do that. I told him that that it was only booked in to have the control arm replaced so what else had they done................. They had replaced the steering rack (I had left the 2nd one I had got from A8 Parts in the boot)  I had told them that I couldn't afford to have it changed when they checked it last time so I was shocked to say the least  So, he said he would charge me for the front control arm and when I could afford to pay for the other work for the steering rack change then that would be OK - I should coco  What a day 
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Andy. Current cars: BMW i4 M-Sport Peugeot 207 (the sons) Triumph Daytona 675 (2017 reg) =========================== Gone but not forgotten Ford Focus ST-2 Mk3 (the wifes) (stolen Oct 2023) 1972 T2 Bay Window Camper (Slow) Audi TT Mk1 225 - now with coil-overs and a 7inch touchscreen infotainment centre 2003 A8 Sport 4.2 (with ACC & LPG) (Feed up with all the issues so passed it on to a forum member) 2000 A8 FL QS 4.2 (with RNS-E - Nice ) (Engine poorly so sold on to be brought back by someone who has the time)
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#12
5th August 2010, 10:45 AM
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Nice one mate, that's a bit of a result.
Let's hope the steering rack stays leak and knock free for you. And staged payments from a garage! Unheard of!
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#13
5th August 2010, 07:49 PM
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Unheard of, and actually you shouldn't have to pay as they did work you never asked them to do in the first place (unless the law on that is different in englandshire)
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2010 Jag XF 3.0D Portfolio S I know.. I know.. 
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#14
5th August 2010, 07:59 PM
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Quote:
Apart from that a garage that takes staged payments should be cuddled a lot.  nice one.
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Conan (the Librarian) Watch it if you dare Currently, 2000 S8, Merlin Purple, Leather Pack 1, Winter Pack 1, SPAX adjustable suspension, AP Racing 6 pot front caliper, 385mm fully floating disks, EBC Yellow Stuff Pads, Black Diamond grooved rear disks and predetor pads, D2 Doctors Brake Block. 1997 4.2 A8SQ - the Projekt. 12 years and ongoing! 1997 4.2 A8SQ - Ming Blue. Restoration sat waiting; saved from the Scrapyard 2003 C5 Allroad 4.2Q - Cobolt Blue. Towing car. Laid up awaiting manual conversion. 2005 C5 Allroad 2.5TDi FE - Grey - Workhorse. 2015 Q3QS SLine - Daytona Grey. Lots of extras! Long Haired Admirals cutter. Previously 2003 C5 A6 1.9TDI FWD - Loaner from D2 Doctor Lifex 1997 S8 - Ming Blue. Loaned out and written off. I loved that car. My first engine swap after cambelt failure. 1996 4.2 A8SQ - Ming Blue. 178k on a cambelt! Trader's 8. Delivered to A8Parts at Lifex. 2003 2.8 A8SQ - powder blueish. Fill in for a while. Sold on. 1998 1.8T A4 Avant FWD. Ming Blue (there's a theme here), PEX for the 97 S8. And a list of non VAG going back 40 years before I saw the light.
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#15
5th August 2010, 08:56 PM
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Quote:
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Andy. Current cars: BMW i4 M-Sport Peugeot 207 (the sons) Triumph Daytona 675 (2017 reg) =========================== Gone but not forgotten Ford Focus ST-2 Mk3 (the wifes) (stolen Oct 2023) 1972 T2 Bay Window Camper (Slow) Audi TT Mk1 225 - now with coil-overs and a 7inch touchscreen infotainment centre 2003 A8 Sport 4.2 (with ACC & LPG) (Feed up with all the issues so passed it on to a forum member) 2000 A8 FL QS 4.2 (with RNS-E - Nice ) (Engine poorly so sold on to be brought back by someone who has the time)
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