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#1
14th April 2012, 11:18 PM
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Sounds good. No yellow markings round the crater. The AA man measured, I have no idea what the dimensions were, I would imagine details are in his write-up.
He also took one picture of the crater with a 15" wheel sitting in it. It was wide enough to mask a third of the tyre's circumfrence. Luckily the car is stock SE height, might have been a different story.
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 2006 Audi A8 D3 Quattro Sport 4.2 TDI - Silver, Family Oil Burner. 2000 Audi A4 Quattro Sport 2.5 TDI - Santorin Blue, S8-Powered DTM Race Car Build In Progress. 2000 Audi A4 Quattro Sport 2.8 30V - Pelican Blue, RS4 Widebody, D3 4.2 01E, High-Spec B5 Build In Progress. 
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#2
15th April 2012, 01:17 AM
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You should definitely be able to claim successfully. I had the same problem with my Fiat Coupe several years ago - the wheel, tyre, and suspension were all damaged by a similar pothole. Get whatever evidence you can, including, ideally something from the AA guy (as an independent witness).
My council (Trafford) acknowledged the claim quickly, but then passed it to an outsourced agent (Zurich Insurance) who really dragged their feet, but eventually paid out in full on all the items - I just had to hassle them, so you may find the same with your council.
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#3
15th April 2012, 07:04 AM
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if you don't live in a big city, then the claim will be through the County Council rather than your local District / Borough council since its the County Council that is responsible for the highways.
The claim will only be paid, if the fault has been previously spotted / reported and is on their computer system otherwise how would they know the hole was there waiting to be filled.
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Manny 2004 A4 1.8T Sport Cabriolet, 89K Miles Past 2004 D3 A8 3.7 Quattro, Xenon, Bose, Blinds, Solar Sunroof, TV, ACC, phone and almost every option. 168K miles rising slowly with retrofit AMI and DVB-T in place of Analogue 2003 Volvo S60 D5 SE Manual, 197K miles. 2001 D2 A8 3.7 QS, Bi-Xenon, Bose, Blinds, Electric Everything, retrofitted RNS-D, 191K Miles
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#4
15th April 2012, 08:06 AM
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Thanks guys, I've passed all your advice on, and sent her a link to this thread, so perhaps we'll have a new, non-A8 member.
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2006 Audi A8 D3 Quattro Sport 4.2 TDI - Silver, Family Oil Burner. 2000 Audi A4 Quattro Sport 2.5 TDI - Santorin Blue, S8-Powered DTM Race Car Build In Progress. 2000 Audi A4 Quattro Sport 2.8 30V - Pelican Blue, RS4 Widebody, D3 4.2 01E, High-Spec B5 Build In Progress.
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#5
15th April 2012, 08:35 AM
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I seem to remember from someone else who got involved in such a claim that there is a "standard" for potholes (would you believe it) used by council departments which determines whether it is a pothole requiring attention or not. Best thing, as suggested, is to get photos - preferably with ruler indicating size and depth. Try and avoid getting run down in the process.
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2002 D2 S8 – Ming Blue, Valcona leather, Vavona wood insert, solar sunroof (to be fitted), Heated rear seats, extended leather pack, 18” Avus, ski hatch, Bose, auto dim rear view mirror, rear blind.
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#6
15th April 2012, 08:39 AM
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I have taken the text below from Bournemouth Council Code of Practice as an random example:
Highway Inspection Category 1 Defect Guidelines Carriageway ■Potholes in excess of 40mm deep ■Depressions or ridges in excess of 40mm over 1000mm ■Vertical faces in excess of 40mm Try on your own council website - they may well have similar guidelines. Best of luck
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2002 D2 S8 – Ming Blue, Valcona leather, Vavona wood insert, solar sunroof (to be fitted), Heated rear seats, extended leather pack, 18” Avus, ski hatch, Bose, auto dim rear view mirror, rear blind.
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#7
15th April 2012, 08:43 AM
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__________________
D2 FL Q 2.8 V6 2002 Taxi(?) spec - no heated seats headlight washers etc. D2 PF Q 2.5 tdi LHD rear blinds and heated rear seats, Bose, 5 speed Tip, Servotronic, Pioneer AVIC 333,333 km Murdered on a P&O ferry 2012. Cat3 write off
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