Oil Service

The_Laird · #1 16th July 2014, 07:37 AM

Two true Kwik Fit stories:

1. Some time ago I took my D2 to a local indy for a few jobs, including a wheel alignment check.

When I picked it up, the 'alignment' had resulted in a car that didn't feel right and a steering wheel that was miles off 'straight'.

When challenged, the indy confessed that their alignment machine was faulty, so they'd sent the car to the local Kwik Fit! The indy sorted it properly on their, now working, machine and gave me a refund.

2. Many, many moons ago, I drove a Triumph Spitfire and got a puncture. So I swapped it for the spare and took the punctured wheel into Kwik Fit for repair. Picked it up a day later and went to put it back on the car as the 'spare' was a little lacking in tread.

It didn't fit! Clearly, they'd mixed my wheel up with one from another car. They assured me they knew which car had got my wheel and they'd get it swapped. But after 2 months of fobbing me off with one excuse after another, I insisted that they bought me a new wheel and tyre - which they eventually did.

But I always wondered about the poor sod who had my Spitfire wheel as a spare in his boot. He probably got a puncture one dark, wet night, went to put the spare on and it didn't fit!

The moral of this story is "You can't get better than a Kwik Fit f**k-up".

Duffy · #2 16th July 2014, 09:14 AM

My summer toy is a Porsche Boxster 987 3.2S, the perceived wisdom to stop the engines going 'bang' is to double up on oil changes. It's relatively common practice for us to use Kwik Fit for this as they usually use Mobil 1 fully synthetic and an OEM filter, all for 25-33% of the price of an OPC.
Kwik Fit use an oil change as a loss leader to get you in the door in the hope of getting other, more profitable,work whilst you are there).

I wouldn't use them for a proper service, however, for an oil change, it's a no brainer.

I hang around whilst they do it though.

sarg · #3 16th July 2014, 09:42 AM

Quote:

Originally Posted by Duffy

My summer toy is a Porsche Boxster 987 3.2S, the perceived wisdom to stop the engines going 'bang' is to double up on oil changes. It's relatively common practice for us to use Kwik Fit for this as they usually use Mobil 1 fully synthetic and an OEM filter, all for 25-33% of the price of an OPC.
Kwik Fit use an oil change as a loss leader to get you in the door in the hope of getting other, more profitable,work whilst you are there).

I wouldn't use them for a proper service, however, for an oil change, it's a no brainer.

I hang around whilst they do it though.

I know about this as a previous Boxster owner too.

However, both my local indy and local OPC would both price match - an oil service at Solihull OPC for the same price as KwikFit, now that was a no brainer!

There have also been instances reported on boxa.net about KF messing up Boxster services, overfilling being quite common, but also doubts whether it is actually Mobil 1 being used

Duffy · #4 16th July 2014, 07:43 PM

That's (good) news to me about an OPC price matching on an oil change.

Re the Mobil One, I've absolutely no doubt that that's what my local Kwik Fit used on mine.

You got a link to Boxa for that one?

sarg · #5 17th July 2014, 12:10 AM

there are loads of threads about Kwik Fit oil changes on boxa.net, here's one of many

http://www.boxa.net/forum/index.php?...it#entry673981

although I think you need to be logged in to read their forums.

It's a useful site if you have a Boxster though, worth registering.

I have to apologise though I think, don't think the OPCs will match Kwik Fit, only Indys using OPC parts including the filter - you don't get a Porsche filter with Kwik Fit, and I think they drain the oil rather than sucking it out as porsche prescribe. I am sure you could use it to negotiate them down though.

Duffy · #6 17th July 2014, 09:43 PM

I'm a moderator on Boxa and wasn't aware of anything strongly for or against Kwik Fit there, the thread you've linked to is largely positive re Kwik Fit. As with any company I suppose it depends in who you actually get on the day.

Draining the oil is the norm rather than the exception, never been keen on just sucking it out.

sarg · #7 17th July 2014, 09:44 PM

Quote:

Originally Posted by Duffy

I'm a moderator on Boxa and wasn't aware of anything strongly for or against Kwik Fit there.

I knew I recognised that name

JulianHicks · #8 14th February 2017, 08:32 AM

Quote:

Originally Posted by Duffy

Re the Mobil One, I've absolutely no doubt that that's what my local Kwik Fit used on mine.

Mobil 1 is not an oil, it's a brand!

With at least 8 different types of oil and only some of which meet the VAG spec 504.0 and 507.0, would YOU trust them to put the right oil in for your Audi or Porsche?

Julian