Where are you based? Someone with VCDS might be able to help double check it is locked. Might be worth putting it in transport mode to lock the drive, then undoing it, in case it's somehow got confused.
It might be possible to take the drive apart and eject the disc manually, but my track record of doing that is 1-0 and I have a bust 6 disc CD changer here to prove it lol
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===SOLD===2002 Audi S8 D2 Final Edition (yes, really) in Avus Silver with purple extended leather===SOLD===
2011 S5 Sportback in Phantom Black with black Super Sports leather, 9x20s, tech pack high, adaptive xenon plus, intelligent key, memory seats pack, sunroof, B&O, Audi Drive Select & quattro Sports Diff, DAB, parking system plus
2015 VW Golf GTI Performance Pack in Carbon Grey with black Vienna leather, tech pack (Discovery Pro nav & Dynaudio), DCC, factory towbar and retrofit RVC
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