Cracked windscreen

[Ozzyjohn]

Afternoon all,

Windscreen of my A8 (3.0 TDi Sport) has developed a significant horizontal crack starting at the edge of the windscreen - about half way up on the passenger side. In thirty odd years of motoring, I've never previously had so much as a stone chip on a windscreen. Google tells me that the crack is too long for a repair, so the windscreen will have to be replaced.

I haven't spoken to the insurance company yet, but is there anything in particular that I need to be aware of - is it safe to allow the windscreen replacement boys loose on my car, or should I take it to an Audi dealer?

Would post pictures, but the car is embarrassingly grubby at the moment...

Thanks,
John