[steamship]

Originally Posted by tc4332

What about SW updates?
Nearly every time I use mine there is an update to load first.

Originally Posted by HPsauce

I struggle to believe that as the VCDS software is a free download, it's the hardware that they sell that acts as a "dongle".
See: http://www.ross-tech.com/vag-com/faq_2.php#2.1

tc4332, HPsauce - ainars explains everything perfectly about how the 'legit' cable works.

Originally Posted by H-M3

Nah definitely not after a clone. I will email them again to see what they say. They give you 1 year warranty if it’s not up to scratch they will refund you full

Never mentioned it previously as it wasn't relevant at the time, but I also came across reviews where they also try to sting you for the refund and using delaying tactics.

One more point which I found on the Ross-Tech forum itself. A member had reported these people to Ross-Tech and the owner of Ross-Tech sent them a 'takedown' message in March 2017, which they have continued to ignore.