Glad to hear that the dealer did right by you and sorted the problem out at their expense.
Quote:
Originally Posted by Conquistador
It's a flagship car and you are taking it to a main dealer for repair/service work. If you can't expect perfect service there, then there is no hope for the brand.
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Not talking a flagship car here, but my first new Audi was '95 A4 1.9TDi (90bhp). Spent 10 months arguing with the dealer, who used every excuse in the book, so I went to Audi UK. Thankfully, they dealt with it and I got a brand new '96 A4 1.9TDi. A few years later, that same garage lost its franchise, and with service like that, I don't blame Audi.
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2001 A8 D2 FL 3.7 Q - LPG Conversion, Engine: AKC, Gearbox:FBB, Colour:LY5X Aqua Blue pearl effect, Interior:WJ light beige/dark beige valcona leather with burr walnut inserts
My DIY jobs -
Replaced alarm horn,
Replaced Coolant Temp sensor,
Updated RNS-D firmware,
Installed Reversing Camera and Digital TV,
Dashcam Installation,
Retrofitted Rear Blinds,
Auto-Dimming Rear View Mirror,
Chrome Boot Struts
Sold! 
2008 S8 D3 5.2 V10 - Engine: BSM, Gearbox:KLW, Colour:LY7F Suzuka Grey Pearl Effect, Interior:Black/Black with Silver/Black valcona leather with carbon atlas inserts, Bang & Olufsen, Heated windscreen, Soft-close doors, TV, DAB, AMI, Quad Zone, Auto Boot, Auto dim Mirrors, Keyless entry, PDC with rearview camera, AFS II Headlights
My DIY jobs -
Fan Jet Windscreen Washers,
Retrofitted Electric Side Blinds