[steamship]

Originally Posted by limoncello

so the latests

after having to ring everyday, i finally got a courtesy car yesterday,

on Monday they think its the pump, but have to order a tool to test the pump, its in the workshop

Tuesday the cars outside as i collect the courtesy car , he says it will go back in the workshop as soon as the tool arrives

Wednesday (today) i take a drive down there and call him just before i arrive, Its in the workshop being stripped down, ok i need something from the car i will pop in, ok when do you think..., im outside , oh and so is the car, in the same place i last saw it.
now they are awaiting on another undisclosed part that they need to drop the engine down slightly to fit the tool. (this is probably correct procedure)

after 7 days i have no faith that its even been in the workshop, let alone that i will get it back for my holiday on friday.

he was obviously embarrased to have been caught out, and i have rang around moving it from them to someone else wont get it fixed in time so im basically up **** creek unless they pull their finger out.

Not a great start to your upcoming holiday. I know the Audi garages aren't owned by Audi, but would it be worthwhile contacting Audi UK and asking them to do something to rattle their cage? This isn't the sort of thing you need at this time (or any other time).

Is the courtesy car a D4 A8 (doubt it)? You've planned and paid for your holiday in France with the premise of driving your D4 A8 there in quality and comfort. You shouldn't have to do so in something inferior due to the ineptitude of a dealer who can't be bothered to do their job right.

I hope you get something sorted before Friday so that you can at least enjoy your holiday, even if you don't have your own car, and then pursue the dealer for some sort of compensation on your return.