Quote:
Originally Posted by The_Laird
Good luck with that! I've tried talking to Audi about poor service from a dealer: they don't give a toss!
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I know there are no guarantees with calling Audi UK, but from has been said here, it sounds like he is being messed around by the dealer, and the dealer needs a cattle prod from Audi UK to get it sorted.
On a side note, my first experience of Audi cars was a bad one (but I still love them). The very first new car I bought was a 1995 Audi A4 1.9 TDi saloon. From day one, I had issues with it, and spent 10 months arguing with the dealer about all the problems (from front bumper to back bumper). I was getting nowhere with them, and they just kept palming me off with excuses, so I contacted Audi UK. Two months later, and a £1,000 from me, and I had a new car, the extra cost to me because the new one was specced with a split rear seat and Kingfisher Blue paint. It truly was a Friday 13th car.
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2001 A8 D2 FL 3.7 Q - LPG Conversion, Engine: AKC, Gearbox:FBB, Colour:LY5X Aqua Blue pearl effect, Interior:WJ light beige/dark beige valcona leather with burr walnut inserts
My DIY jobs -
Replaced alarm horn,
Replaced Coolant Temp sensor,
Updated RNS-D firmware,
Installed Reversing Camera and Digital TV,
Dashcam Installation,
Retrofitted Rear Blinds,
Auto-Dimming Rear View Mirror,
Chrome Boot Struts
Sold! 
2008 S8 D3 5.2 V10 - Engine: BSM, Gearbox:KLW, Colour:LY7F Suzuka Grey Pearl Effect, Interior:Black/Black with Silver/Black valcona leather with carbon atlas inserts, Bang & Olufsen, Heated windscreen, Soft-close doors, TV, DAB, AMI, Quad Zone, Auto Boot, Auto dim Mirrors, Keyless entry, PDC with rearview camera, AFS II Headlights
My DIY jobs -
Fan Jet Windscreen Washers,
Retrofitted Electric Side Blinds